Category Archives: Debt Collection

CFPB’s Durbin & Romeo article on the economics of debt collection, taking into account consumers’ optimism about whether they will default

Erik Durbin and Charles J. Romeo, both of the Consumer Financial Protection Bureau, have written The Economics of Debt Collection, with Attention to the Issue of Salience of Collections at the Time Credit Is Granted, 16 Journal of Credit Risk (2020). Here is the abstract: This paper considers the role of policies that protect consumers from […]

Industry’s first reactions to the CFPB FDCPA rules: “More treat than trick”

On Saturday, we posted links to consumer advocates' reactions to the CFPB's new debt collection rules. Want to know how the industry sees the regulations, at least at first? Go here, to AccountsRecovery.net. Here's a hint: "there appeared to be no provisions or restrictions in the rule that should cause collection agencies to lose a […]

CFPB new debt collection rules less bad than as proposed but still insufficiently protective of consumers

The new rules are here. NACA and other groups, calling the rules a "mixed bag for consumers," comment here. Consumer Reports ("CFPB rules fail to protect consumers from abusive debt collection harassment") comments here. The Bureau said it intends to issue more rules in December.

Supreme Court bans debt collection robocalling to cellphones

by Stephen Gardner Today, the Supreme Court held that collecting government debt by robocalling cellphones didn’t deserve special First Amendment treatment. In Barr v. American Assn. of Political Consultants, Inc., the Court held that a 2015 amendment to the Telephone Consumer Protection Act, which allowed cellphone robocalls to collect federal debts (such as student loans […]

Foohey, Jiménez & Odinet: The Debt Collection Pandemic

Pamela Foohey of Indiana Maurer, Dalié Jiménez of Irvine, and Christopher K. Odinet of Iowa have written The Debt Collection Pandemic, California Law Review Online (2020 Forthcoming). Here is the abstract: As of May 2020, the United States' reaction to the unique and alarming threat of COVID-19 has partially succeeded in slowing the virus’s spread. […]

Foohey, Jiménez & Odinet paper on what Congress should do to help consumers during the pandemic

Pamela Foohey, Dalié Jiménez, & Christopher K. Odinet have written CARES Act Gimmicks, How Not to Give People Money During a Pandemic and What to Do Instead, online at the Illinois Law Review. Excerpt (footnotes omitted): As a short term solution, money equivalents should have begun with an immediate nationwide eviction and foreclosure moratorium, accompanied by a debt […]

Debt collectors: Please prove you are not “eager” to garnish stimulus funds by supporting laws to prevent such garnishments

by Jeff Sovern In  an April 16 letter, ACA International, which describes itself as "The Association of Credit and Collection Professionals," complained  that "Advocacy organizations have made several recent claims that, 'debt collectors are eager to garnish [stimulus] payments – threatening families’ access to food, shelter, and medicine, and endangering public health.'” I'm not sure […]

What implications does the coronavirus have for consumers and consumer protection ?

by Jeff Sovern The coronavirus is already having an impact on consumers and consumer protection. Some initial observations: The FTC and FDA have sent warning letters to companies reportedly making deceptive or unsupported claims about their products' ability to treat the coronanvirus. It's good that they're on the job. There have been reports of discrimination against Asians […]

One reason the CFPB’s proposed time-barred debt disclosures might not help consumers despite the study showing they help consumers understand their rights and what the Bureau should do about it

by Jeff Sovern The CFPB recently proposed various disclosures to include on validation notices pertaining to time-barred debt. Before doing so, the Bureau retained ICF International to test the notices empirically; this testing found that the notices enabled many respondents to better understand certain rights as to time-barred debt. So far, so good. But the […]

ProPublica story on how Utah payday lenders get borrowers jailed for missing payments

Here. Excerpt: Across Utah, high-interest lenders filed 66% of all small claims cases heard between September 2017 and September 2018, according to a new analysis of court records conducted by a team led by Christopher Peterson, a law professor at the University of Utah and the financial services director at the Consumer Federation of America, […]