Author Archives: Jeff Sovern

ACCFSL announces Writing Competition for significant written contributions to the field of U.S. consumer financial services

We received the following announcement: 2027 WRITING COMPETITION The American College of Consumer Financial Services Lawyers is pleased to announce its 2027 annual writing competition to recognize significant written contributions to the field of U.S. consumer financial services law in the following categories: a) Books b) Publishable articles, book chapters, or substantial book reviews by […]

Richard Frankel article on mass arbitration

Richard Frankel of Drexel has written The Mass Arbitration Illusion, 83 Washington and Lee Law Review _ (forthcoming 2026). Here is the abstract: Mass arbitration has emerged as the latest battleground in the ongoing tug-of-war between corporations and their consumers and employees regarding binding mandatory arbitration clauses. After businesses succeeded in shielding themselves from liability […]

Law360: CFPB Brass Accused Of ‘Sham’ Probe Of Union Leader

Emily Brill has the story here. Excerpt: The CFPB placed Stephen Wheeler on administrative leave and began an internal investigation shortly after he spoke to National Public Radio for a story about issues with the agency’s office relocation, NTEU Local 335 claimed. The probe launched within days of Mark Paoletta, a former DLA Piper partner […]

Trump administration removing CFPB complaint narratives

Protect Borrowers has the story, headlined Trump CFPB Buries Financial Companies’ Abuses. So much for the claim that Trump is the most transparent president ever. This will reduce freedom of choice, something the administration has claimed to champion in other contexts, for consumers who want to avoid patronizing businesses that other consumers have found unsatisfactory. […]

Paper: The Consumer Protection Paradox: Learning, Feedback, and the Limits of Consumer Protection Law

Justin (Gus) Hurwitz of Pennsylvania and Gregory M. Dickinson of Stanford have written The Consumer Protection Paradox: Learning, Feedback, and the Limits of Consumer Protection Law, forthcoming in the Emory Law Journal. Here’s the abstract: Modern consumer-protection law is built on a simplifying picture: The consumer and her vulnerabilities are treated as static over time. […]

Reuters: US consumer watchdog supervisor warned staff of ‘unpleasant’ fallout if they go too hard on firms

Here, by Douglas Gillison. The memo, from Chief Examiner Fatima Batie, said “I promise you if you say something inflammatory or newsworthy it will get back to you in the most unpleasant manner and I’m not ​referring to my or [CFPB examination head] Calvin [Hagin]’s reaction.” Is it inflammatory or newsworthy to tell a financial […]

Zinner & Hines article on what comes next for the CFPB

Christine Chen Zinner & Christine Hines have written Consumer Protection Under the Trump CFPB. What Comes Next?, 38 Loy. Consumer L. Rev. 131 (2026). I can’t find it on the web yet except on Westlaw at 38 LYCLREV 131. Here’s the concluding paragraph: In this current moment, with seemingly no checks on wrongdoing and little […]