Category Archives: Debt Collection

Bloomberg Law Insight: Why the ABA Is Wrong on Amending Debt Collection Bill

by Jeff Sovern That's the title of my essay my colleague Gina Calabrese and I wrote here in Bloomberg Law.  Excerpt: The ABA argues that consumers don’t need protection from unscrupulous lawyers because lawyers are already subject to state ethics rules largely written by the ABA itself. Experience tells us otherwise. When a law firm sued […]

The ABA’s wrongheaded goal of enabling lawyers “engaged in litigation activities” to ignore debt collection law

by Jeff Sovern The federal Fair Debt Collection Practices Act provides consumers a variety of protections. Collectors, for example, are barred from making false statements and engaging in unfair practices, and are obliged to give consumers certain disclosures.  But the American Bar Association wants to excuse lawyers "engaged in litigation activities" from complying with the […]

Survey Finds About Half of Surveyed Metastatic Breast Cancer Patients Pursued by Debt Collectors

by Jeff Sovern A number of sources have reported on a survey of more than one thousand metastatic breast cancer patients presented recently at an American Society of Clinical Oncology (ASCO) symposium that found that debt collectors had contacted about half about cancer care bills. HCP said that 49% had heard from debt collectors while AccountRecovery.net put […]

New Report from the Center for Responsible Lending Examines the Repayment Experiences of Payday Loan Borrowers in Colorado

Today, the Center for Responsible Lending released a new report examining the repayment experiences of borrowers of longer-term payday loans in Colorado. The report is based on focus groups that were conducted in four Colorado cities in September 2017. The full report is worth the read, but here are the key takeaways: In many cases, […]

More Results from an Empirical Study of Consumer Understanding of Debt Collection Validation Notices

by Jeff Sovern We just posted to SSRN the draft of our article, Validation and Verification Vignettes: More Results from an Empirical Study of Consumer Understanding of Debt Collection Validation Notices, Forthcoming in the Rutgers U. L. Rev. (with Kate Walton & Nathan Frishberg). Comments welcome! Here's the abstract: The federal Fair Debt Collection Practices Act obliges debt […]

CFPB announces second enforcement action under Mulvaney

by Jeff Sovern Here, against Security Group, Inc. As expected, the case involves debt collection problems but the Bureau also found FCRA issues. Here's an interesting thing about the case: remember how Mulvaney suggested that enforcement actions ought to be based on the numbers of complaints received? Well, I ran the three names in the CFPB's […]

Republican FTC Commissioners Name Payday Lender Lawyer to Run Consumer Protection Bureau Over Dem Commissioners’ Objections

by Jeff Sovern The NY Times has the story here. Excerpt: The director, Andrew M. Smith, has recently represented Facebook, Uber and Equifax — all companies with matters before the commission — and plans to recuse himself from dozens of cases now that he has been confirmed for the post. And in 2012, Mr. Smith was also […]