Category Archives: Arbitration

SCOTUS: “disputes are subject to arbitration if, and only if, the parties actually agreed to arbitrate those disputes.”

From today’s decision in Coinbase, Inc. v. Suski. Longtime readers will recall the empirical evidence that consumers do not understand arbitration clauses and so, in my view, they have not “actually agreed” to arbitration clauses.

Meshel & Yahya empirical study of how lower courts rule on arbitration motions

Tamar Meshel and Moin A. Yahya both of the University of Alberta – Faculty of Law, have written The Gatekeepers of the Federal Arbitration Act: An Empirical Analysis of the FAA in the ‎Lower Courts, forthcoming in the Mississippi Law Journal.  Here’s the abstract: This article presents the results of the first comprehensive empirical study of motions […]

Zipursky & Takhshid article on the illusory promise of unconscionability

Benjamin C. Zipursky of Fordham and Zahra Takhshid of Denver and Harvard’s Berkman Klein Center have written Consumer Protection and the Illusory Promise of the Unconscionability Defense, forthcoming in 103 Texas Law Review. Here’s the abstract: The United States Supreme Court’s notorious decision in AT&T Mobility LLC v. Concepcion seems to display impatience with the idea of […]

Becher & Zarsky Article on using the law of mistake to attack digital contracts

Samuel Becher of the Victoria University of Wellington and Tal Zarsky of the University of Haifa have written Big Mistake(s), forthcoming in the Florida Law Review. Here’s the abstract: The digital age has brought the imbalance of power between prominent firms and individual consumers to the forefront. Despite their proclamations of upholding democratic values and […]

Andrea Boyack article on abusive contract terms in online terms and conditions

Andrea J. Boyack of Missouri has written Abuse of Contract: Boilerplate Erasure of Consumer Counterparty Rights, Iowa Law Review, Forthcoming. Here’s the abstract: Contract law and the new Restatement of the Law of Consumer Contracts generally treats the entirety of the company’s boilerplate as presumptively binding. Entrusting the content of consumer contracts to companies creates a […]

Richard Frankel Empirical Study of How Businesses Responded to Mass Arbitration

Richard Frankel of Drexel has written Fighting Mass Arbitration: An Empirical Study of the Corporate Response to Mass Arbitration and Its Implications for the Federal Arbitration Act. Here’s the abstract: Over the last forty years, corporations have increasingly inserted mandatory arbitration provisions into their consumer and employment contracts. Most prominently, and with the Supreme Court’s blessing, […]

Just how expensive do the new AAA Arbitration Rules make mass arbitration? And how much will they suppress claims?

The industry often claims that arbitration is cheaper than litigation for consumers. Well, not so much any more–if that was ever true–after the AAA’s new mass arbitration rules that Adam Pulver reported about on January 29. Adam mentioned the $3,125 initiation fee. In addition, under the new rules, for cases that proceed beyond the initiation […]

Spitko Article: Arbitration Secrecy

E. Gary Spitko of Santa Clara has written Arbitration Secrecy, 108 Cornell Law Review 1729 (2023). Here’s the abstract: Parties to an arbitration contract may agree to a secrecy clause that will govern their arbitration process to protect the confidentiality of their proprietary or personal information. Of great concern, however, they also may use such an […]

AAA Updates Mass Arbitration Rules to Be More Favorable to Business

As previously discussed on the blog, corporate defendants have in several cases refused to comply with AAA’s rules regarding payment when customers invoke their contractual rights and file arbitration demands en masse. Reacting to the complaints of corporate defendants, AAA has now altered its mass arbitration rules to, among other things, drastically reduce the fees […]

“Verizon’s $100 million fee settlement is setback for mass arbitration critics”

At Reuters, reporter Alison Frankel has this story on a recent class-action settlement with Verizon. Verizon (as is typical of cellphone companies) requires customers to agree to arbitrate any disputes that may arise. The settlement avoids appellate review of Verizon’s effort to limit arbitrations to batches of 10 at a time, which, in situations where […]