Richard Frankel of Drexel has written The Mass Arbitration Illusion, 83 Washington and Lee Law Review _ (forthcoming 2026). Here is the abstract: Mass arbitration has emerged as the latest battleground in the ongoing tug-of-war between corporations and their consumers and employees regarding binding mandatory arbitration clauses. After businesses succeeded in shielding themselves from liability […]
Author Archives: Jeff Sovern
On Ballard Spahr’s Consumer Finance Monitor podcast.
Emily Brill has the story here. Excerpt: The CFPB placed Stephen Wheeler on administrative leave and began an internal investigation shortly after he spoke to National Public Radio for a story about issues with the agency’s office relocation, NTEU Local 335 claimed. The probe launched within days of Mark Paoletta, a former DLA Piper partner […]
Protect Borrowers has the story, headlined Trump CFPB Buries Financial Companies’ Abuses. So much for the claim that Trump is the most transparent president ever. This will reduce freedom of choice, something the administration has claimed to champion in other contexts, for consumers who want to avoid patronizing businesses that other consumers have found unsatisfactory. […]
Justin (Gus) Hurwitz of Pennsylvania and Gregory M. Dickinson of Stanford have written The Consumer Protection Paradox: Learning, Feedback, and the Limits of Consumer Protection Law, forthcoming in the Emory Law Journal. Here’s the abstract: Modern consumer-protection law is built on a simplifying picture: The consumer and her vulnerabilities are treated as static over time. […]
At Ballard Spahr’s Consumer Finance Monitor podcast. Consumer Reports recently issued a report on AI.
Here, by Douglas Gillison. The memo, from Chief Examiner Fatima Batie, said “I promise you if you say something inflammatory or newsworthy it will get back to you in the most unpleasant manner and I’m not referring to my or [CFPB examination head] Calvin [Hagin]’s reaction.” Is it inflammatory or newsworthy to tell a financial […]
Christine Chen Zinner & Christine Hines have written Consumer Protection Under the Trump CFPB. What Comes Next?, 38 Loy. Consumer L. Rev. 131 (2026). I can’t find it on the web yet except on Westlaw at 38 LYCLREV 131. Here’s the concluding paragraph: In this current moment, with seemingly no checks on wrongdoing and little […]
The announcement is here and Consumer Finance Monitor has a report here. Chris is a longtime consumer law professor at the University of Utah. Most recently, he has been working on the forthcoming sixth edition of our consumer law casebook, scheduled for publication in time for Spring 2027 classes (the link is to the fifth […]
Here. The report–by Alan S. Kaplinsky, Richard J. Andreano, Jr., John L. Culhane, Jr. & Adam Maarec—is based in turn on a report by Semafor’s Eleanor Mueller. In their view, this “make[s] practical and legal sense” because it “help[s] avoid a leadership vacuum.” Vought’s acting director term is to expire August 1 and in the likely event that Johnson […]