by Brandon Ballou. It’s available here. Ballou also has a guest essay in the Times, He Signed Away His Right to Sue by Subscribing to Disney+. Excerpt from the essay:
* * * In small claims courts, consumers win as often as 89 percent of the time. Before the two leading U.S. arbitration providers, consumers win just 21 percent and 33 percent of cases.
* * * Thanks to a series of Supreme Court decisions, nearly 80 percent of Fortune 500 companies can — and do — use forced arbitration with consumers or workers. Just last year, 580,000 cases were filed with a single arbitration provider, more than all the civil cases in the federal court system in the last fiscal year.
