Take the Abusiveness Challenge: Identify a Valuable Consumer Financial Product Not Offered Because of Uncertainty About Whether It Is Abusive

by Jeff Sovern The Dodd-Frank Act gives the CFPB the power to act against entities within the CFPB's jurisdiction for engaging in abusive practices. See 12 USC 5531.  Though that section explains what the limits are to the Bureau's power to proscribe abusive conduct, the industry has long claimed that it needs additional guidance as […]

“How Amazon Hooked America on Fast Delivery While Avoiding Responsibility for Crashes”

ProPublica has a new report out today called "The Deadly Race: How Amazon Hooked America on Fast Delivery While Avoiding Responsibility for Crashes." The report explains that "Amazon has built a huge logistics operation in recent years to get more goods to customers’ homes in less and less time. As it moves to reduce its […]

Dep’t of Education rejects 99% of requests for Public Service Loan Forgiveness

The Public Service Loan Forgiveness program encourages graduates to work in public service jobs by forgiving federal student loan balances for borrowers who have made 10 years of payments while in certain public service jobs. In 2018, after the Department of Education forgave few loans, Congress temporarily expanded the program to include more borrowers. According […]

Companies lobby for changes to California’s consumer privacy law

Last year, the California legislature passed the California Consumer Privacy Act, which grants internet users the right to see the personal information that companies collect about them and stop it from being sold. The law applies only to residents of California, but privacy advocates hope it might serve as a model for other states or […]

James Nehf Paper: The Failure of ‘Notice and Consent’ as Effective Consumer Policy

James P. Nehf of Indiana–Indianapolis has written The Failure of 'Notice and Consent' as Effective Consumer Policy. Here's the abstract: Over the past several decades, the preferred model for consumer protection in most countries has emphasized a notice and consent (or choice) approach with less emphasis on normative laws that prohibit or mandate certain contract terms, […]

Ninth Circuit: FOIA’s “reading room” provision is judicially enforceable

The Ninth Circuit today issued its decision in Animal Legal Defense Fund v. USDA. Here's the court's summary of the decision: The panel reversed in part and affirmed in part the district court’s dismissal for lack of subject matter jurisdiction of plaintiffs’ action against the U.S. Department of Agriculture, alleging claims under the Freedom of […]

What consumer-protection law can do when the FAA doesn’t get in the way: Eleventh Circuit strikes down contractual forum-selection and class-action-waiver clauses as contrary to public policy

Yesterday, in Davis v. Oasis Legal Finance Operating Company, the Eleventh Circuit struck down contractual forum-selection and class-action-waiver clauses as contrary to public policy. In Davis, a class of borrowers sued lenders, claiming that their loan agreements violated Georgia usury laws. The lenders sought to tank the case on the basis of contractual forum-selection and […]

Eleventh Circuit says no Article III standing in TCPA suit over receipt of one unsolicited text message

The Eleventh Circuit has just held in Salcedo v. Hanna that, under the circumstances pleaded there, a plaintiff who received one unsolicited text message lacked Article III standing to sue under Telephone Consumer Protection Act. The court relied on the Supreme Court's decision in Spokeo, Inc. v. Robins, 136 S. Ct. 1540 (2016), and maintained […]

CFPB is hiring, after significant loss of staff under Trump

The Wall Street Journal reports that the Consumer Financial Protection Bureau is hiring again, following a 15 percent loss of staff since the Trump Administration took over the agency in late 2017. The CFPB "recently lifted a nearly two-year hiring freeze, according to an internal email reviewed by The Wall Street Journal. It also has […]