Farshad Ghodoosi of California State, Northridge, David Nazarian College of Business & Economics, Department of Business Law and Monica M. Sharif of California State, Los Angeles have written Arbitration Effect, 60 Am. Bus. L.J. 235 (2023) (behind paywall but also available on Westlaw). Here’s the abstract: Arbitration is changing the United States justice system. Critics argue […]
Author Archives: Jeff Sovern
Yesterday CFPB Director, Rohit Chopra, appeared before the House Financial Services Committee to answer questions from committee members, as he does at least twice a year. I haven’t watched the recording yet but according to reports in Law360 and the American Banker, some Republican committee members accused Chopra or the CFPB of being an appendage […]
We’ve received the following call for papers. Because recent standing cases like TransUnion and Spokeo have arisen in the context of consumer law and have had such an impact on consumer law, it may be that some readers of the blog have things to contribute. Call for Papers: Join us on September 22 at the […]
That’s essentially what Brad Karp is arguing in a June 1 essay in the American Banker, The CFPB’s late-fee proposal would harm the consumers it seeks to help (behind paywall but available on Lexis). Karp claims costs would go up for “the large majority of credit card customers” because delinquencies would meaningfully rise. As the […]
On June 2, I wrote a blog post, Opaque (formerly Dark) Patterns and Arbitration Opt Outs, arguing that arbitration opt outs are really opaque patterns. On June 8, Mark J. Levin of the Ballard Spahr firm replied in a post at the Consumer Financial Monitor Blog, Arbitration opt out provisions benefit consumers, Professor Sovern. But Mr. […]
Kate Berry has the story here (behind paywall but available on Lexis). Excerpt: * * * The consumer watchdog has filed just five enforcement actions so far this year compared with 20 last year, which marked the second-lowest number on record; just 10 enforcement actions were brought in 2018 during the Trump administration. By comparison, […]
Dark Patterns (I prefer calling them Opaque Patterns) have been drawing a lot of attention from consumer protection regulators in recent years. For those who are unclear on what they are, the FTC has defined them as “practices that trick or manipulate users into making choices they would not otherwise have made and that may […]
The latest episode of Ballard Spahr’s Consumer Finance Monitor Podcast explores mass arbitration and includes as a guest arbitration champion Andrew Pincus, who argued the industry’s–and winning–position in Concepcion. As I listened to the podcast, which I recommend to those interested in consumer law, it became clear that one of Mr. Pincus’s chief complaints about […]
The phrase “dark patterns” was invented by Harry Brignull and has been defined by the FTC as ““practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm.” Examples include web sites that makes it easy to purchase an ongoing service but that make it harder […]
Myriam E. Gilles of Cardozo has written The Private Attorney General in a Time of Hyper-Polarized Politics, 65 Ariz. L. Rev. 337 (2023). Here’s the abstract: With the enactment of the Federal Trade Commission Act (“FTC Act”) in 1914 and the Wheeler–Lea Act in 1938, Congress sought to establish a brawny federal consumer protection regime to […]