I am thrilled to report that I have been named the Michael Millemann Professor of Consumer Protection Law at the University of Maryland Francis King Carey School of Law. Michael Millemann is a long time Maryland faculty member who has been a leader in many areas of the law, including consumer law, and it’s an […]
Author Archives: Jeff Sovern
Maria Glover of Georgetown has written Recent Developments in Mandatory Arbitration Warfare: Winners and Losers (So Far) in Mass Arbitration, 100 Washington University Law Review (2023). Here’s the abstract: Mass arbitration has sent shock waves through the civil justice system and unnerved the defense bar. To see how quickly and dramatically this phenomenon has entered […]
On Wednesday, I blogged about Roseanna Sommers’ important new arbitration study. One point I want to highlight about the study is that it makes clear that consumers don’t understand arbitration opt-outs at all. First, some background: some companies insert in their arbitration clauses a provision that allows consumers to opt out of arbitration if they […]
In March, we posted a link to Penn’s David A. Hoffman’s article, Defeating the Empire of Forms, forthcoming in the Virginia Law Review. For those who haven’t found the time to read the article, you can listen to Alan Kaplinsky’s interview with Professor Hoffman about the article at Ballard Spahr’s Consumer Finance Monitor Podcast here. […]
Roseanna Sommers of Michigan has written an important new paper, What do consumers understand about predispute arbitration agreements? An empirical investigation. Here’s the abstract: The results of a survey of 1,071 adults in the United States reveal that most consumers do not pay attention to, let alone understand, arbitration clauses in their everyday lives. The vast […]
Following up on my July 22 post on FedNow: Mark Budnitz of Georgia State reminds me that one issue with FedNow that may create issues for consumers is its incorporation of UCC Article 4A’s wire transfer rules, even though Article 4A’s rules were not written for transactions involving consumers, and so lack safeguards that are […]
Christine posted on Thursday about the risks of FedNow fraud. So you might wonder why, or even if, FedNow would be a positive for consumers. While FedNow obviously won’t be a positive for those who are scammed into using it to enrich fraudsters, it might be positive for consumers in a number of ways. For […]
Yiwei Dou of NYU’s Department of Accounting, Mingyi Hung of the Hong Kong University of Science & Technology, Guoman She, and Lynn Linghuan Wang, both of the University of Hong Kong – Faculty of Business and Economics, have written Learning from Peers: Evidence from Disclosure of Consumer Complaints, 77 Journal of Accounting & Economics (Forthcoming […]
Samuel Becher of Victoria University of Wellington has written Ex ante Access to Justice 30 Competition and Consumer Law Journal, issue 2 (2023 Forthcoming). Here is the abstract: Access to justice is a key challenge in the consumer protection landscape. Scholars and policymakers acknowledge this challenge and have devised various means to increase consumers’ access […]
I have blogged before about the suit brought by the Chamber of Commerce and various banking groups against the CFPB in which the plaintiffs argue that the CFPB is wrong to describe discrimination as unfair. But when I asked a research assistant to see if the plaintiffs themselves use the phrase “fair lending” laws to […]