“How Jury Grievance Reports Whitewash Corporate Misconduct”

The Center for Justice and Democracy has issued a report titled “Nuclear Fizzle: How Jury Grievance Reports Whitewash Corporate Misconduct and Dehumanize Victims.” Here is the brief summary: “Corporate lobby groups are issuing reports criticizing juries when their large corporate members lose cases (which we call “jury grievance reports”). Their focus is on what they […]

FTC refunds to consumers drop post-SCOTUS decision

The Federal Trade Commission reported this week on the refunds returned to harmed consumers in 2022 from its cases against bad actors that cheated, deceived, defrauded people out of their money. The agency’s press release also contained a sober message: refunds to consumers are dropping due to AMG Capital Management, LLC v. FTC, a 2021 […]

American Banker: CFPB enforcement actions plummet under Chopra

Kate Berry has the story here (behind paywall but available on Lexis). Excerpt: * * * The consumer watchdog has filed just five enforcement actions so far this year compared with 20 last year, which marked the second-lowest number on record; just 10 enforcement actions were brought in 2018 during the Trump administration. By comparison, […]

Mathew Higbee’s Client Rebels

A number of my first few tilts against the abusive copyright enforcement practices pursued by Mathew Higbee and Associates  involved, in part, the issue whether the posting of an inline deep-link to a copyrighted photograph constitutes copyright infringement.  Higbee insisted that the Ninth Circuit’s invocation of the “server test” to hold that such displays are […]

Opaque (formerly Dark) Patterns and Arbitration Opt Outs

Dark Patterns (I prefer calling them Opaque Patterns) have been drawing a lot of attention from consumer protection regulators in recent years. For those who are unclear on what they are, the FTC has defined them as “practices that trick or manipulate users into making choices they would not otherwise have made and that may […]

Amazon, DOJ, and FTC agree to settle claims regarding Alexa recordings

The FTC has announced the filing and resolution of an action against Amazon, arising out of claims that the company wrongfully retained voice recordings and geolocation information of Alexa users, allowed Amazon employees to access voice information, failed to delete children’s information at the request of parents, and retained children’s personal information longer than necessary. […]

Sauce for the Goose on Mass Arbitration

The latest episode of Ballard Spahr’s Consumer Finance Monitor Podcast explores mass arbitration and includes as a guest arbitration champion Andrew Pincus, who argued the industry’s–and winning–position in Concepcion. As I listened to the podcast, which I recommend to those interested in consumer law, it became clear that one of Mr. Pincus’s chief complaints about […]

Can we call it “Opaque Patterns” instead of “Dark Patterns”?

The phrase “dark patterns” was invented by Harry Brignull and has been defined by the FTC as ““practices that trick or manipulate users into making choices they would not otherwise have made and that may cause harm.” Examples include web sites that makes it easy to purchase an ongoing service but that make it harder […]

No preemption here. FTC backs state-law privacy protections for children

In an amicus brief filed this week, the Federal Trade Commission once again stood up for children’s privacy protections under state law that are consistent with federal law and its regulations. The case, Jones v. Google, involved a group of children who, through their guardians ad litem, sued online video platform YouTube and its owner […]

Myriam Gilles article calls for private claim to enforce FTC Act

Myriam E. Gilles of Cardozo has written The Private Attorney General in a Time of Hyper-Polarized Politics, 65 Ariz. L. Rev. 337 (2023). Here’s the abstract: With the enactment of the Federal Trade Commission Act (“FTC Act”) in 1914 and the Wheeler–Lea Act in 1938, Congress sought to establish a brawny federal consumer protection regime to […]