Regular readers of the blog will recall that after the CFPB announced that it interpreted its power to proscribe unfair practices as reaching discriminatory conduct, the Chamber of Commerce and various banking trade organizations sued the Bureau in the Eastern District of Texas (it’s always Texas) challenging the Bureau’s determination. Both sides later moved for […]
This week, I received three different emails informing me that companies I interact with had updated their terms and conditions. The ordinary consumer likely deleted these emails, or read them without understanding what they were talking about, but I knew right away that the biggest change was likely about arbitration. And I was right. All […]
NBC has a report here. This time, the accounts are not on behalf of existing account holders but seem to involve synthetic identity fraud.
I am thrilled to report that I have been named the Michael Millemann Professor of Consumer Protection Law at the University of Maryland Francis King Carey School of Law. Michael Millemann is a long time Maryland faculty member who has been a leader in many areas of the law, including consumer law, and it’s an […]
Maria Glover of Georgetown has written Recent Developments in Mandatory Arbitration Warfare: Winners and Losers (So Far) in Mass Arbitration, 100 Washington University Law Review (2023). Here’s the abstract: Mass arbitration has sent shock waves through the civil justice system and unnerved the defense bar. To see how quickly and dramatically this phenomenon has entered […]
When I first saw the decision of the United States Court of Appeals for the Federal Circuit in Elster v. Vidal, won by my friends and former colleagues Jon Taylor and Greg Beck, holding that the First Amendment forbade the United States Patent and Trademark Office from withholding registration of the proposed trademark “Trump Too […]
On Wednesday, I blogged about Roseanna Sommers’ important new arbitration study. One point I want to highlight about the study is that it makes clear that consumers don’t understand arbitration opt-outs at all. First, some background: some companies insert in their arbitration clauses a provision that allows consumers to opt out of arbitration if they […]
In March, we posted a link to Penn’s David A. Hoffman’s article, Defeating the Empire of Forms, forthcoming in the Virginia Law Review. For those who haven’t found the time to read the article, you can listen to Alan Kaplinsky’s interview with Professor Hoffman about the article at Ballard Spahr’s Consumer Finance Monitor Podcast here. […]
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The Consumer Financial Protection Bureau has released a new Supervisory Highlights report describing unfair, deceptive, and abusive acts or practices across many consumer financial products. For example, auto lenders have originated loan balances above the real value of the car being purchased and engaged in illegal collection practices while servicing these loans. The latest edition […]

