While the CFPB Made it Easier to Complain to Credit Bureaus, the House Attacked the CFPB

by Jeff Sovern The CFPB announced yesterday that the big three credit bureaus have added a function to their web sites to enable consumers to upload documents supporting claims of errors–police reports, copies of correspondence, etc–in credit reports.  That shouldn't be a big deal in 2014, but in the world of credit bureaus, where the […]

PIRG Report: Mistaken Identity Tops Debt Collection Complaints

Here.  Excerpts from PIRG's news release: Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that debt collection, the newest category in the database, is […]

FTC Announces Top Consumer Complaints for 2013; ID Theft Still Leads the List

Here.  The top 10 complaint categories include: Category Number of Complaints Percentages Identity Theft 290,056 14% Debt Collection 204,644 10% Banks and Lenders 152,707 7% Imposter Scams 121,720 6% Telephone and Mobile Services 116,261 6% Prizes, Sweepstakes, and Lotteries 89,944 4% Auto Related Complaints 82,701 4% Shop-at-Home and Catalog Sales 66,024 3% Television and Electronic […]

Arizona Gov. Brewer vetoes bill permitting businesses to deny service to LGBT customers

Despite her history of backing measures on the leading edge of the conservative agenda (such as the controversial immigration law S.B. 1070, later invalidated in part by the Supreme Court), Arizona's Republican Governor Jan Brewer yesterday vetoed a bill that would have permitted discrimination against LGBT customers by business owners who cited religious reasons for […]

CFPB sues chain of for-profit colleges, accusing it of predatory lending

The Consumer Financial Protection Bureau announced yesterday that it has sued ITT Educational Services, Inc., accusing the for-profit college chain of predatory student lending. We believe that ITT used high-pressure tactics to push many students into expensive private student loans that were likely to end in default. This is our first public enforcement action against […]

House to Vote this Week to Make CFPB Less Effective

by Jeff Sovern Housing Wire reports in Congressional Republicans mull bill to add CFPB oversight, that the House will vote this week on a bill to replace the CFPB's director with a commission and subject it to the congressional appropriation process.  The bill is not expected to receive a warm welcome in the Senate or at […]

How the subprime mortgage crisis undermined the property recording system and what to do about it

Those are the topics considered in law teacher Joseph Singer's new article Foreclosure and the Failures of Formality, or Subprime Mortgage Conundrums and How to Fix Them. Start with the abstract: The subprime mortgage crisis was not only an economic disaster but posed challenges to traditional rules of property law. Banks helped create the crisis […]

How might the CFPB’s design affect its performance?

That's the topic of Why Who Does What Matters: Governmental Design, Agency Performance, the CFPB and PPACA by law teachers David Hyman and William Kovacic. Here's the abstract: How should the federal government be organized – and who (i.e., which departments, agencies, bureaus, and commissions) should do what? The issue is not new: President James […]

Elizabeth Renuart Updates Foreclosure Paper

In August we posted a link to a paper Albany's Elizabeth Renuart had written, Uneasy Intersections: The Right to Foreclose and the U.C.C., 48 Wake Forest L. Rev. 1205 (2013),    The paper has already drawn more than 500 downloads.  An updated version is now available.  Here is the revised abstract: Historically, the practice of […]

Radio Interview on Fine Print in Consumer Contracts

Here.  Tim Danahey interviews Theresa Amato of Fair Contracts.org and Citizen Works.  Theresa discusses how consumer contracts reduce consumers to "contract serfdom" and also explores issues governing arbitration clauses. Worth a listen, and if you are teaching consumer law this semester, this merits passing on to students as a painless way to learn about consumer protection […]