by Paul Alan Levy After Dwayne Cooney left his car overnight for service at Jim Butler Chevrolet in Fenton, Missouri, and was told his car had required 5-1/2 hours work, he paid the bill in full. But he was curious about what had taken to long to fix, so he checked the dash camera which, […]
Those are topics of continuing concern to consumer advocates and the title of this paper by Sean Brian. Here is the abstract: In the last few years, store gift certificates have matured into a diverse set of products including "open loop" prepaid cards capable of providing services traditionally reserved to banks. At the same time, […]
The question before the Court in Lawson v. FMR LLC was whether the whistleblower protection of Sarbanes-Oxley Act of 2002 applies only to employees of public corporations or also to the employees of contractors with those corporations. Contractors' employees are included, ruled the Supreme Court today, in a 6-3 decision that did not split along […]
Dennis D. Hirsch of Capital has written In Search of the Holy Grail: Achieving Global Privacy Rules Through Sector-Based Codes of Conduct, 74 Ohio St. L.J. (2013). Here is the abstract: The movement of personal data across national borders is fundamental to the Internet economy. Yet the laws that govern such data flows remain national […]
Read this article by Kate Cox.
March 2-8 is National Consumer Protection Week (NCPW). NCPW is a campaign of a group of non-profit organizations (including AARP and Consumers Union) and federal and state government entities (including the Federal Trade Commission and the Consumer Financial Protection Bureau), aimed at helping consumer to “take advantage of their consumer rights and make better-informed decisions.” […]
The National Center for Access to Justice has released the "Access to Justice Index," an online resource presenting data on the "performance of state-based justice systems in assuring access to justice." Going state by state, the index looks at four elements of state-based justice systems: • the number of civil legal aid attorneys serving the […]
Adam J. Levitin of Georgetown and Janneke Ratcliffe the University of North Carolina at Chapel Hill's Center for Community Capital have written Rethinking Duties to Serve in Housing Finance, in Homeownership Built to Last: Lessons from the Housing Crisis on Sustaining Homeownership for Low-Income and Minority Families (Brookings 2014). Here is the abstract: In this […]
Susanna Montezemolo of the Center for Responsible Lending haas written Car-Title Lending. Here is the abstract: Provides an overview of car-title lending and its impact on U.S. households. Car-title lending — making expensive loans secured by the title of a vehicle a borrower owns outright — has become a multi-billion dollar industry in the U.S. […]
Here, in the Boston Fed's quarterly newsletter. Excerpt: The problems inherent to the business model are most starkly exposed in the context of lawsuits filed by debt buyers. On the one hand, the debt buyer acknowledges in the forward-flow agreement that the data it received from the bank is limited and potentially inaccurate, with frequent […]

