Category Archives: Unfair & Deceptive Acts & Practices (UDAP), including Discrimination

FTC’s fair lending report highlights auto dealer practices

Shady auto dealer practices take center stage in the Federal Trade Commission’s latest report on its 2022 enforcement activities related to fair lending. Each year, the FTC submits a letter to the Consumer Financial Protection Bureau recounting actions it took tied to the Equal Credit Opportunity Act, a law to combat discrimination in lending. Last […]

8th Circuit: FECA does not preempt Minnesota consumer protection law

After receiving consumer complaints about its use of pre-checked recurring-donation checkboxes, the Minnesota Attorney General sent subpoenas and a civil investigative demand to WinRed, a so-called “conduit” political action committee (PAC). WinRed sought a preliminary injunction against the investigation in federal district court, arguing that Minnesota’s consumer protection laws were preempted by the Federal Election […]

The FTC’s busy week

The Federal Trade Commission has been busy the past few days: FTC Finalizes Order Requiring Credit Karma to Pay $3 Million and Halt Deceptive ‘Pre-Approved’ Claims (Jan. 23, 2023) FTC Order Requires HomeAdvisor to Pay Up To $7.2 Million and Stop Deceptively Marketing its Leads for Home Improvement Projects (Jan. 23, 2023) FTC Order Requires […]

CFPB, FTC Tackle “Dark Patterns,” Recurring Subscription Charges

The Consumer Financial Protection Bureau and the Federal Trade Commission are teaming up to fight “dark patterns” and “negative option” subscription charges. The regulators are concerned about deceptive practices that mislead people into subscriptions or other recurring payments for products and services they do not want.  In a “circular” released this week, the CFPB described […]

Facial Recognition Bars Lawyers for Consumers from Events at Madison Square Garden

The New York Times carries this story  about the use of facial recognition technology to bar any lawyers working at firms who handle litigation against  MSG Entertainment from attending sporting events, or even holiday shows, at Madison Square Garden.  New York’s old law protecting theatre critics from being excluded after they panned a show has […]

A Valediction: Long-time Consumer Advocate Richard Cleland Hangs Up His Spurs

After taking his sweet time to do so, my old and good friend Rich Cleland retired from the FTC at the end of 2022. I first met Rich about 40 years ago, when he ran the great Iowa AG Tom Miller’s Consumer Protection Division and I was working for the late great Texas AG Jim […]

Meta (aka Facebook) is changing its ad algorithm to address charges that it facilitated housing discrimination

Meta is changing its ad distribution system, as required by a settlement with the US Department of Justice, to prevent discriminatory advertising in violation of the Fair Housing Act. The settlement, entered into last June, resolved a lawsuit filed in New York by DOJ last June, which alleged that Meta’s system allowed advertisers to exclude […]

Automating Bias Symposium at Cardozo Law School on January 25, 2023

We received the following announcement: Automating Bias Symposium Cardozo Law School January 25, 9:30- 4:45 Algorithmic models built using machine learning and large volumes of personal data are increasingly used to target consumers with credit offers, assess consumers’ creditworthiness, price credit, provide debt management advice to consumers, resolve credit disputes, and more generally automate the […]

FTC actions in December

The Federal Trade Commission made a few interesting announcements in late December: FTC Orders an End to Illegal Mastercard Business Tactics and Requires it to Stop Blocking Competing Debit Card Payment Networks (Dec. 23) – Mastercard will have to start providing competing networks with customer account information they need to process debit payments, reversing a […]

Wells Fargo fined $3.7 billion for illegal activity including unjust foreclosures and vehicle repossessions

The Consumer Financial Protection Bureau today ordered Wells Fargo Bank to pay more than $2 billion in redress to consumers and a $1.7 billion civil penalty for legal violations across several of its largest product lines. The bank’s illegal conduct led to billions of dollars in financial harm to its customers and, for thousands of […]