Category Archives: Unfair & Deceptive Acts & Practices (UDAP), including Discrimination

Luke Herrine paper: Consumer Protection after Consumer Sovereignty

Luke Herrine of Alabama has written Consumer Protection after Consumer Sovereignty. Here’s the abstract: We seem to be in the middle of a paradigm shift in consumer protection. For decades, regulators understood their mission as “preserving choice” through more effective informational remedies. In the past decade — and more decisively during the Biden Administration — […]

Chamber of Commerce’s Forum Shopping Pays Off in Discrimination/Unfairness Case

As Adam Pulver noted earlier, the Chamber of Commerce won its challenge at the district court level to the CFPB’s determination that discrimination is unfair within the meaning of the CFPB’s UDAAP statute. It is, of course, no coincidence that the Chamber filed the case in Texas, where it was heard by Judge J. Campbell […]

Texas Judge Holds That Discrimination is Not Unfair and Vacates CFPB Rule

On Friday, a Texas district judge held that the CFPB’s authority to prohibit “unfair, deceptive, or abusive acts or practices” does not authorize the agency to regulate discrimination as one such practice, invoking the major questions doctrine. As such, in a win for the Chamber of Commerce, he vacated the CFPB’s March 2022 update to […]

Racist emails surface in DOJ redlining case against American Bank of Oklahoma

The DOJ press release is here. The emails are disturbing (see for yourself below) and are reminiscent of the Trident case. The case resulted in a consent order though, as is usual in such cases, the bank neither admitted nor denied the complaint’s substantive allegations. What makes this even more upsetting is that bank trade […]

FTC and States to ban Roomster from using fake reviews

The Federal Trade Commission will permanently ban Roomster Corp. and its owners from buying or incentivizing consumer reviews as part of a settlement over charges that they bought fake reviews to entice consumers to pay for access to living arrangement listings that they claimed were verified, authentic, and available but often turned out to be […]

FTC and DOJ send refunds to consumers who lost money to a student-loan debt-relief scheme

The Federal Trade Commission and the Department of Justice are sending a total of more than $9 million in refunds to 22,562 consumers who lost money to Ameritech Financial, a student-loan debt-relief scheme operated by Brandon Frere, who was convicted of criminal charges in connection with the scheme. Details are here.

The FTC’s Unavoidable Clear and Conspicuous Standard

Last month, the FTC updated its Endorsements Guide. The Guide’s definition of clear and conspicuous is particularly interesting. The Guide states: (f) For purposes of this part, “clear and conspicuous” means that a disclosure is difficult to miss ( i.e., easily noticeable) and easily understandable by ordinary consumers. * * * In any communication using […]

District Court Decision Coming Soon in Chamber’s Challenge to the CFPB’s Claim that Discrimination is Unfair

Regular readers of the blog will recall that after the CFPB announced that it interpreted its power to proscribe unfair practices as reaching discriminatory conduct, the Chamber of Commerce and various banking trade organizations sued the Bureau in the Eastern District of Texas (it’s always Texas) challenging the Bureau’s determination. Both sides later moved for […]

CFPB reports on unfair, deceptive, and abusive practices in consumer financial product lines

The Consumer Financial Protection Bureau has released a new Supervisory Highlights report describing unfair, deceptive, and abusive acts or practices across many consumer financial products. For example, auto lenders have originated loan balances above the real value of the car being purchased and engaged in illegal collection practices while servicing these loans. The latest edition […]

FTC claims process for consumers who purchased DreamCloud mattresses

The Federal Trade Commission has announced a claims process by which consumers who purchased a DreamCloud mattress and were influenced by the company’s claims that the product was made with U.S. materials can apply for a refund. Details are here.