The Consumer Financial Protection Bureau has published a report on student-loan servicing practices since the resumption of federal student loan repayments in the fall, after a three-year payment pause in light of the COVID-19 pandemic. The CFPB report finds that borrowers are “encountering long hold times when trying to reach their student loan servicer, experiencing […]
Category Archives: Student Loans
In July, the CFPB and 11 states filed an adversary complaint in bankruptcy court against Prehired — a company that operated a private, for-profit vocational training program for software sales representatives. Promising entry-level wages of over $100,000, Prehired charged $30,000 for its program and encouraged students to enter into income share loans. The CFPB alleged […]
The CFPB today issued a report finding that “payment plans” offered by various postsecondary schools can carry risks to students, as they often include high fees, confusing and inconsistent disclosures, forced arbitration agreements, and snowballing interest. The Bureau also found that the third-party service providers schools partner with can engage in abusive debt collection practices. […]
The Federal Trade Commission and the Department of Justice are sending a total of more than $9 million in refunds to 22,562 consumers who lost money to Ameritech Financial, a student-loan debt-relief scheme operated by Brandon Frere, who was convicted of criminal charges in connection with the scheme. Details are here.
The Consumer Financial Protection Bureau joined with 10 state attorneys general and a California regulator to take action against Prehired for deceptive marketing and debt collection practices. The CFPB explains: “Prehired operated a 12-week online training program claiming to prepare consumers for entry-level positions as software sales development representatives with “six-figure salaries” and a “job […]
The Student Borrower Protection Center (SBPC) today sued the federal government and issued a report on the student loan experience for incarcerated borrowers. In its first lawsuit against the U.S. Department of Education, SBPC is seeking to compel the production of documents under the Freedom of Information Act (FOIA). The request concerns the federal government […]
The Federal Trade Commission has stopped a pair of student loan debt relief schemes that it says bilked students out of approximately $12 million by using deceptive claims about repayment programs and loan forgiveness that did not exist. The agency also says the companies falsely claimed to be or be affiliated with the Department of […]
Here (behind paywall). The information ultimately comes from the Department of Education.
That’s the name of this essay from the Student Borrower Protection Center.
A few interesting updates concerning student-loan forgiveness or discharge care of Politico this morning: An Education Department judge plans to hold a hearing next week on DeVry University’s appeal of a $23 million penalty stemming from fraud-related loan discharges for its former students. Two for-profit education companies and a non-profit college are appealing a settlement, […]

