Category Archives: Student Loans

What Would Stop Illegal Student Loan Schemes if the Choice Act is Enacted?

by Jeff Sovern Rohit Chopra senior fellow at the Consumer Federation of America and formerly student loan ombudsman at the CFPB, testified last week on the Choice Act and listed a few of student loan cases that could not have been brought under the Choice Act.  Here is his list: While many know of Wells Fargo’s […]

Times: Loans ‘Designed to Fail’: States Say Navient Preyed on Students

Here (behind paywall). Excerpt: [T]wo state lawsuits filed by the attorneys general in Illinois and Washington, [allege] that Sallie Mae engaged in predatory lending, extending billions of dollars in private loans to students . . .that never should have been made in the first place. * * * New details unsealed last month in the […]

NerdWallet Article Explores What CFPB Has Done to Help Consumers

Brad Wolverton's article, Your Wallet Will Suffer If This Agency Is Gutted, is an excellent roundup of the Bureau's accomplishments that cuts across a variety of areas, including student loans, credit cards, debt collection, mortgages, payday loans, credit reporting agencies, auto lending, consumer complaints, military protections, and arbitration. Excerpt: Collectively, for every $1 in federal spending on […]

Study: What Are Student Loan Borrowers Thinking? Insights From Focus Groups on College Selection and Student Loan Decision Making

Here (costs $48), form the Journal of Financial Counseling and Planning. Here's the abstract: This study used data from online focus groups collected from November 2014 to April 2015 to understand college students' decision-making processes when borrowing money to finance their education. Data were collected using an online course management system. Results suggest that (a) students […]

The Conversation: Most students borrow for college, but are they financially literate?

by Jeff Sovern Here, an op-ed by people from Ohio State, Catherine Montalto, Associate Professor of Consumer Sciences, and Anne McDaniel , Senior Associate Director there.  Excerpt: [D]ata from our study showed over half of student loan users tried to borrow as little as possible (52 percent). Additionally, 38 percent considered the total amount of debt that […]

Education Department to implement improved customer service and enhanced protections for student loan borrowers

The U.S. Department of Education yesterday outlined a series of enhanced protections and customer service standards to guide the future of federal student loan servicing practices. The policies were outlined in a memorandum to Federal Student Aid (FSA) and developed in consultation with the Department of the Treasury and the Consumer Financial Protection Bureau. The […]

The National Financial Capability Study and Student Debt Ignorance

by Jeff Sovern Allison posted yesterday about the National Financial Capability Study.  GW Business School professor Annamarie Lusardi has a  Wall Street Journal essay titled So Much Student Debt, So Much Ignorance, about what the Study, which she co-authored, shows about student debt. An excerpt: The latest NFCS data find that about one-in-five loan holders […]

Consumer Reports/Revealnews.org Report on Student Loan Debt

by Jeff Sovern The current issue of Consumer Reports cover reads "I kind of ruined my life by going to college."  Consumer Reports teamed with RevealNews.org to cover student loans.  You can read the RevealNews.org coverage here. Here's the upsetting beginning: A generation ago, Congress privatized a student loan program intended to give more Americans access […]

CFPB Director Richard Cordray’s Near-Term Goals

In a speech February 25 at the CFPB's Consumer Advisory Board meeting, CFPB Director Richard Cordray identified nine "key areas where we hope to make substantial progress over the next two years."  He also noted, however, that "these goals do not capture all of the important work we are doing." The nine goals are: First, […]