Author Archives: Jeff Sovern

Paul Bland Reports on Natural Experiment That Shows Arbitration, Unlike Class Actions, Leaves Consumers Unprotected

In the Daily Kos, Paul has written Settlement Shows Why Congressional Republicans Want to Let Banks Use Forced Arbitration.  Excerpt: [R]oughly 1/3 of the customers impacted by US Bank’s illegal actions had signed an arbitration clause when they entered into a conditional sale contract with their car dealer. The arbitration clause included a provision that […]

AFR/CRL Poll Shows Strong, Bipartisan Support for CFPB

Here.  Excerpt from their statement: The mission of the CFPB, created in 2010 to shield consumers from shady industry practices, is extremely popular, with 74 percent of voters backing its work. The poll shows majority support from Democrats (85 percent), Republicans (66 percent), and Independents (77 percent). The Dodd Frank reforms writ large are supported […]

OCC Returns to Practice of Protecting Banks Against Consumers–This Time on Arbitration

by Jeff Sovern The Office of the Comptroller of the Currency has a long history of being captured by the banks it regulates, interrupted briefly during the Obama administration. But now that it is headed by Acting Comptroller and former bank lawyer Keith Noreika, it is once more protecting banks from predatory consumers.  First Norieka […]

Study Finds Consumers Have Harder Time Avoiding Native Ads

Anocha Aribarg and Eric M. Schwartz, both of Michigan's Business School, have written Consumer Responses to Native Advertising.  Here's the abstract: Native advertising is a type of online advertising that matches the form and function of the platform on which it appears. The U.S. Federal Trade Commission (FTC) monitors this form of advertising and has […]

House Appropriations Committee Passes Bill To Gut Consumer Financial Protection and Repeal CFPB’s Authority to Regulate Arbitration

by Jeff Sovern On a party line vote of 31-21, the House Appropriations Committee passed the Financial Services Appropriation bill.  Section 930 of the bill repeals the CFPB's authority to regulate arbitration.  Section 926 would subject the CFPB to the congressional appropriations process, thereby making it more accountable to lobbyists. Section 927 would gut the […]

Disclosures Trap More Consumers: Guardian: Thousands sign up to clean sewage because they didn’t read the small print

Here. Seems like there's another one of these kinds of stories every year.  Here's an excerpt: 22,000 people have now found themselves legally bound to 1000 hours of community service, including, but not limited to, cleaning toilets at festivals, scraping chewing gum off the streets and “manually relieving sewer blockages”. The (hopefully) joke clause was […]

House Subcommittee Hearing on Debt Collection Bills, Including One to Extend FDCPA to Debt Buyers

The hearing was held by the House Financial Services Committee Subcommittee on Financial Services and Consumer Credit. The ACA has a report here.  Nine bills were under discussion. Excerpt: “Just to give everyone an idea, H.R. 864, the Stop Debt Collection Abuse Act, was a bipartisan effort on behalf of myself, [U.S. Reps. Keith Ellison, […]

Even Consumer Law Experts Have Consumer Law Problems: Do All Roads Lead to Arbitration?

by Jeff Sovern Gene DeSantis served 12 years as Counsel to the Assembly Consumer Protection Committee and also taught Consumer Law for 15 years at Syracuse University and 5 years at Albany Law school. During his time as Counsel, he drafted the NYS law prohibiting the use of mandatory arbitration clauses in consumer contracts, which is preempted by […]

Fortune Commentary on the CFPB’s Arbitration Rule: How This New Rule Prevents Your Bank From Ripping You Off

by Jeff Sovern My latest, here.  Excerpt: The Wells Fargo case shows the difference between arbitration and class actions: the difference between getting nothing and getting something. * * * Critics of the rule claim that class actions are just giveaways to lawyers. It’s true that not all class actions work as well as the Wells […]

Ted Mermin Op-Ed: Cordray takes on Wall Street with consumer protection rule

In the SF Chronicle.  The indefatigable Ted teaches consumer law at Berkeley. Here is his conclusion: So why did Director Cordray [issue the Arbitration Rule despite opposition from the powerful financial lobby]? Maybe he believes that the American people know a sharp practice when they see one, and that they won’t stand for the undoing […]