Author Archives: Allison Zieve

FTC consumer tips for people affected by Louisiana floods

In the wake of the flooding in Louisiana, the Federal Trade Commission has developed a series of blog posts with information for people affected by the floods and people who want to help through charitable donations. These three FTC posts offer information and tips for dealing with disasters and flood-damaged vehicles being sold, and for […]

FTC settlement bans company from debt collection business

The Federal Trade Commission announced today: A debt collector and his companies will be banned from the debt collection business under a settlement with the Federal Trade Commission and the Attorney General of the State of New York, which charged them with seeking money from consumers for debts they did not owe. The action was […]

CFPB issues report on community-based efforts to combat financial exploitation of the elderly

Yesterday, the Consumer Financial Protection Bureau released a report on coordinated community-based efforts to prevent, detect, and respond to elder financial exploitation. According to the CFPB's press release, the "report also found that a strong collaboration among community stakeholders – like financial institutions, adult protective services, and law enforcement – can be very effective in […]

CFPB finds consumers complain of needless hurdles in applying for lower student loan payments

The Consumer Financial Protection Bureau Student Loan Ombudsman released a report last week on consumers complaints of servicing problems that make it difficult to get lower student loan payments tied to their income. Student loan borrowers seeking to take advantage of income-driven repayment plans with their federal student loans complain to the CFPB about prolonged […]

CFPB Acts Against Wells Fargo for Illegal Student Loan Servicing Practices

The Consumer Financial Protection Bureau yesterday took action against Wells Fargo Bank for illegal private student loan servicing practices that increased costs and unfairly penalized certain student loan borrowers. The CFPB identified breakdowns throughout Wells Fargo’s servicing process including failing to provide important payment information to consumers, charging consumers illegal fees, and failing to update […]

FTC and DOJ Seek Views on Proposed Update of the Antitrust Guidelines for Licensing of Intellectual Property

by Jenny Hyde The Federal Trade Commission and the Department of Justice’s Antitrust Division seek public comment on a proposed update of the Antitrust Guidelines for the Licensing of Intellectual Property, also known as the IP Licensing Guidelines. The IP Licensing Guidelines, which state the agencies’ antitrust enforcement policy with respect to the licensing of […]

FTC Sues 1-800 Contacts, Charging that It Harms Competition in Online Search Advertising Auctions and Restricts Truthful Advertising to Consumers

by Jenny Hyde The Federal Trade Commission has sued 1-800 Contacts, the largest online retailer of contact lenses in the United States, alleging that it unlawfully orchestrated and now maintains a web of anticompetitive agreements with rival online contact lens sellers that suppress competition in certain online search advertising auctions and that restrict truthful and […]

CFPB expands foreclosure protections

The Consumer Financial Protection Bureau yesterday finalized new measures to ensure that homeowners and struggling borrowers are treated fairly by mortgage servicers. The updated rule requires servicers to provide certain borrowers with foreclosure protections more than once over the life of the loan, clarifies borrower protections when the servicing of a loan is transferred, and […]

CFPB issues guidance on foreclosure relief

National Mortgage News reports: The Consumer Financial Protection Bureau added its voice Tuesday to a chorus of other regulators in calling for sustainable foreclosure relief when the Home Affordable Modification Program expires at yearend. The bureau released "guiding principles" for mortgage servicers and investors that were almost identical to those described in a white paper […]

FCC chair urges phone companies to offer free robocall blocking

The Hill reports that the chairman of the Federal Communications Commission on Friday told phone companies that they should start providing free technology for their customers to block robocalls and spam texts. Last year, The Hill explains, the FCC told wireless carriers that they could provide robocall-blocking technology said without running afoul of any rules. […]