Author Archives: Allison Zieve

FTC acts against debt relief operation and two debt collection companies operating unlawfully

The Federal Trade Commission announced this week three settlements with debt relief and debt collection businesses. First, the FTC announced yesterday a settlement with the owners of a debt relief operation that targeted consumers with outstanding payday loans.The settlement bans the owners from the debt relief business. In February 2015, the FTC filed a complaint […]

5,300 Wells Fargo employees set up more than 2 million phony accounts; CFPB imposes huge fine

CNN Money reports: On Thursday, federal regulators said Wells Fargo employees secretly created millions of unauthorized bank and credit card accounts — without their customers knowing it — since 2011. … Wells Fargo confirmed to CNNMoney that it had fired 5,300 employees over the last few years related to the shady behavior. Employees went so […]

NY launches antitrust investigation into maker of EpiPen

As widely reported over the last two weeks, EpiPen, which stops potentially fatal allergic reactions by injecting a precise dose of epinephrine, now costs about $600 for a two-pack, up from roughly $100 when Mylan acquired EpiPen in 2007. The Week summarizes the story in a piece called "The EpiPen uproar, explained," available here. Today, […]

CFPB issues monthly complaint report

The Consumer Financial Protection Bureau yesterday released a monthly report of consumer complaints received by the agency, highlighting complaints about bank accounts and services. The report shows that consumers continue to experience problems managing their accounts. The report also highlights trends seen in complaints coming from Ohio. The CFPB's press release is here. The report […]

More than 40% of class members participate in VW emissions settlement

The Washington Post and AP report: About 210,000 owners of Volkswagens with 2-liter diesel engines that cheat on emissions tests have registered to settle with the company under the terms of a June court agreement. The figure was revealed in a federal court motion by class action attorneys seeking final approval of the settlement involving […]

Court dismisses FTC suit against AT&T over data throttling

The Ninth Circuit yesterday dismissed a lawsuit brought by the Federal Trade Commission against AT&T Mobility, in which the FTC asserted that AT&T illegally slows internet data speed to customers with an unlimited data plan. Section 5 of the FTC Act contains an exemption for “common carriers subject to the Acts to regulate commerce.” 15 […]

Dealing with phone scammers

Washington Post Columnist Michelle Singletary recently posted about and answered questions about IRS scams — like those messages on my home answering machine saying that the IRS is about to initiate a prosecution over fictitious tax debt. Color of Money Live: How to avoid those IRS scams     Singletary offers advice and answers questions. (Aug. 25) […]

FTC consumer tips for people affected by Louisiana floods

In the wake of the flooding in Louisiana, the Federal Trade Commission has developed a series of blog posts with information for people affected by the floods and people who want to help through charitable donations. These three FTC posts offer information and tips for dealing with disasters and flood-damaged vehicles being sold, and for […]

FTC settlement bans company from debt collection business

The Federal Trade Commission announced today: A debt collector and his companies will be banned from the debt collection business under a settlement with the Federal Trade Commission and the Attorney General of the State of New York, which charged them with seeking money from consumers for debts they did not owe. The action was […]

CFPB issues report on community-based efforts to combat financial exploitation of the elderly

Yesterday, the Consumer Financial Protection Bureau released a report on coordinated community-based efforts to prevent, detect, and respond to elder financial exploitation. According to the CFPB's press release, the "report also found that a strong collaboration among community stakeholders – like financial institutions, adult protective services, and law enforcement – can be very effective in […]