A Consumer Financial Protection Bureau report on the first set of results from its newly updated Terms of Credit Card Plans survey reveals that large banks are offering worse credit card terms and interest rates than small banks and credit unions, regardless of credit risk. In fact, the 25 largest credit card issuers charged customers […]
Author Archives: Allison Zieve
The Federal Trade Commission is taking action against H&R Block, alleging that the tax preparation company unfairly deletes consumers’ tax data and requires them to contact customer service when they downgrade to more affordable online products, and that it has deceptively markets its products as “free” when they were not free for many consumers. The […]
After a service outage last week, AT&T said that it would automatically apply a $5 credit to the accounts of the thousands of impacted consumers. As reported by CNBC, here, consumer advocates suggest that customers ask for reimbursement fro cellphone or internet providers in the event of future blackouts.
Last fall, the Federal Trade Commission filed a complaint alleging that Amazon Marketplace unfairly highlights its own products on its website to encourage consumers to select the Amazon brand over competitors’ products. The Regulatory Review reports today on a study that questions that conclusion. The study’s authors explain how evaluating the fairness of product placement […]
The Supreme Court ruled unanimously yesterday in favor of consumer interests in Department of Agriculture Rural Development Rural Housing Service v. Kirtz, a case argued by Public Citizen Litigation Group attorney Nandan Joshi. The case concerned the Fair Credit Reporting Act, which allows consumers to sue creditors for failing to correct inaccurate credit information that […]
The Guardian reports: “Opioid manufacturers and other major corporations are pushing legislation to strip away state laws that have been used to sue the pharmaceutical industry for hundreds of millions of dollars over the worst drug epidemic in US history. The influential rightwing pressure group the American Legislative Exchange Council (Alec), which is funded by […]
The Department of Energy yesterday “finalized congressionally-mandated energy efficiency standards for residential cooking products that will reduce household utility costs while improving appliance reliability and performance. These standards—which reflect a joint recommendation from a wide range of stakeholders, including the Association of Home Appliance Manufacturers, Consumer Federation of America, and energy efficiency advocates—will take effect […]
The article is on Yahoo!Finance, here.
I just came across FDIC Consumer News — “the FDIC’s monthly newsletter to consumers, providing practical guidance on how to become a smarter, safer user of financial services, including helpful hints, quick tips, and common-sense strategies to protect and stretch your hard-earned dollars.” Recent articles include: Older Adults Helping Relatives Through Financial Support; Shopping for […]
The Consumer Financial Protection Bureau yesterday proposed a rule to block banks and other financial institutions from charging non-sufficient funds fees on transactions declined at the time the consumer swipes, taps, or clicks — that is, transactions that the financial institution declines in real time. These types of transactions include declined debit card purchases and […]