The Federal Trade Commission will permanently ban Roomster Corp. and its owners from buying or incentivizing consumer reviews as part of a settlement over charges that they bought fake reviews to entice consumers to pay for access to living arrangement listings that they claimed were verified, authentic, and available but often turned out to be […]
This week, the Consumer Financial Protection Bureau entered into a proposed settlement with a ring of corporate entities operating some of the largest credit repair brands in the country, including Lexington Law and CreditRepair.com. The agreement follows a court ruling that the companies collected illegal advance fees for credit repair services through telemarketing in violation […]
The Federal Trade Commission and the Department of Justice are sending a total of more than $9 million in refunds to 22,562 consumers who lost money to Ameritech Financial, a student-loan debt-relief scheme operated by Brandon Frere, who was convicted of criminal charges in connection with the scheme. Details are here.
Rhoda Karpatkin, who served for 30 years as president of Consumers Union, died on August 4 at age 93. The Washington Post has this article. Consumer Reports’ current president Marta Tellado has this remembrance.
In a complaint filed by the department of Justice on behalf of the Federal Trade Commission, the FTC says that California-based Experian Consumer Services, also known as ConsumerInfo.com, Inc., spammed consumers with marketing offers after they signed up for an account with the company in order to manage their Experian credit report information. In the […]
The Consumer Financial Protection Bureau has released a new Supervisory Highlights report describing unfair, deceptive, and abusive acts or practices across many consumer financial products. For example, auto lenders have originated loan balances above the real value of the car being purchased and engaged in illegal collection practices while servicing these loans. The latest edition […]
The Federal Trade Commission has announced a claims process by which consumers who purchased a DreamCloud mattress and were influenced by the company’s claims that the product was made with U.S. materials can apply for a refund. Details are here.
The Consumer Financial Protection Bureau published today “a report highlighting the risks employer-driven debt poses to workers. After a review of responses to the CFPB’s public inquiry, the analysis describes the growing prevalence of employer-driven debt and challenges workers and consumers face when they become indebted to an employer or an employer’s affiliate as a […]
The Consumer Financial Protection Bureau joined with 10 state attorneys general and a California regulator to take action against Prehired for deceptive marketing and debt collection practices. The CFPB explains: “Prehired operated a 12-week online training program claiming to prepare consumers for entry-level positions as software sales development representatives with “six-figure salaries” and a “job […]
The Federal Trade Commission is seeking public comments and suggestions on ways it can work more effectively with state attorneys general nationwide to help educate consumers about, and protect them from, potential fraud. The request for public information (RFI) announced today comes at the direction of the FTC Collaboration Act of 2021, which President Biden signed […]