Author Archives: Allison Zieve

FTC Stops Telemarketing Scam That Defrauded Seniors

“The Federal Trade Commission has moved to close down a multi-million dollar telemarketing fraud that targeted U.S. seniors across the nation, scamming tens of thousands of consumers,” according to an FTC press release. The defendants used a telemarketing boiler room in Canada … to cold-call seniors claiming to sell fraud protection, legal protection, and pharmaceutical […]

Critical assessment of DOJ’s efforts against mortgage fraud

After the collapse of the housing market in 2009, the U.S. Department of Justice and other agencies coordinated enforcement activites to target mortgage fraud schemes. This week, DOJ’s Office of Inspector General released an “Audit Of The Department Of Justice’s Efforts To Address Mortgage Fraud.” The Washington Post summarizes the report’s conclusions as follows: “When […]

National Consumer Protection Week has started

March 2-8 is National Consumer Protection Week (NCPW). NCPW is a campaign of a group of non-profit organizations (including AARP and Consumers Union) and federal and state government entities (including the Federal Trade Commission and the Consumer Financial Protection Bureau), aimed at helping consumer to “take advantage of their consumer rights and make better-informed decisions.” […]

Access to Justice Index

The National Center for Access to Justice has released the "Access to Justice Index," an online resource presenting data on the "performance of state-based justice systems in assuring access to justice." Going state by state, the index looks at four elements of state-based justice systems: • the number of civil legal aid attorneys serving the […]

Tobacco companies and DOJ agree on details of messages to correct companies’ lies about smoking and health

Fifteen years ago, the Department of Justice sued the major cigarette companies, alleging that the companies conspired to mislead consumers about the risks of tobacco products. The US District Court for the District of Columbia ruled for DOJ, and the ruling was upheld on appeal. Among other things, to remedy the companies’ misleading statements, the […]

Are genetically modified foods “all natural”?

For several years, consumers have brought suit against manufacturers of processed foods (for example, bottled teas, granola bars, and cereals) advertised as “all natural.” In these lawsuits, the consumer alleges that the all-natural claim is false and misleading because the foods are not in fact “all natural.” Early cases often focused on the use of […]

FTC Takes Aim at Deceptive Ads for Fad Weight-Loss Products

The Federal Trade Commission announced today a law enforcement initiative, called “Operation Failed Resolution,” aimed at stopping marketers that use deceptive advertising claims to sell weight-loss products. At the same time, the FTC announced settlements in cases it brought against four different weight-loss companies. For example, ads Sensa promised that, with their product, consumers could […]

CFPB training on mortgage servicing regulation

The CFPB’s mortgage servicing rule will take effect on January 10. That same day, the Bureau will host a training for housing counselors, legal aid attorneys, and other advocates on the new rule. The training, called  “Protecting homeowners: New tools for empowering consumers and advocates,” will be held in Phoenix. You can watch live at […]