March 2-8 is National Consumer Protection Week (NCPW). NCPW is a campaign of a group of non-profit organizations (including AARP and Consumers Union) and federal and state government entities (including the Federal Trade Commission and the Consumer Financial Protection Bureau), aimed at helping consumer to “take advantage of their consumer rights and make better-informed decisions.” […]
Author Archives: Allison Zieve
The National Center for Access to Justice has released the "Access to Justice Index," an online resource presenting data on the "performance of state-based justice systems in assuring access to justice." Going state by state, the index looks at four elements of state-based justice systems: • the number of civil legal aid attorneys serving the […]
The Food and Drug Administration announced today that it has issued orders to stop the sale and distribution of four tobacco products currently on the market. The orders are the first time that the FDA has used its authority under the Family Smoking Prevention and Tobacco Control Act to order a manufacturer to stop selling […]
Fifteen years ago, the Department of Justice sued the major cigarette companies, alleging that the companies conspired to mislead consumers about the risks of tobacco products. The US District Court for the District of Columbia ruled for DOJ, and the ruling was upheld on appeal. Among other things, to remedy the companies’ misleading statements, the […]
For several years, consumers have brought suit against manufacturers of processed foods (for example, bottled teas, granola bars, and cereals) advertised as “all natural.” In these lawsuits, the consumer alleges that the all-natural claim is false and misleading because the foods are not in fact “all natural.” Early cases often focused on the use of […]
The Federal Trade Commission announced today a law enforcement initiative, called “Operation Failed Resolution,” aimed at stopping marketers that use deceptive advertising claims to sell weight-loss products. At the same time, the FTC announced settlements in cases it brought against four different weight-loss companies. For example, ads Sensa promised that, with their product, consumers could […]
The CFPB’s mortgage servicing rule will take effect on January 10. That same day, the Bureau will host a training for housing counselors, legal aid attorneys, and other advocates on the new rule. The training, called “Protecting homeowners: New tools for empowering consumers and advocates,” will be held in Phoenix. You can watch live at […]
The CFPB, 49 states, and the District of Columbia have entered into an agreement with Ocwen Financial Corp. the largest nonbank mortgage servicer in the country, that requires Ocwen to provide more than $2 billion in relief to homeowners. The relief will be in the form of principal reduction and refunds to customers whose homes […]
The LA Times reports: The city of Los Angeles accused banking giants Wells Fargo & Co. and Citigroup Inc. of a “continuous pattern and practice” of mortgage discrimination that led to a wave of foreclosures, reduced property tax revenue and increased costs for city services. In twin lawsuits filed in U.S. District Court, the city […]
The US Court of Appeals for the Seventh Circuit yesterday held that the federal Telephone Consumer Protection Act (TCPA) does not preempt Indiana’s state robocall ban. The TCPA regulates various telemarketing behavior and regulates the use of autodialers. The federal regulations allow robocalls for non-commercial purposes, but the Indiana law bans all robocalls made without […]