On her last day as Secretary of Transportation during the last Trump Administration, Elaine Chao signed off on a joint venture between American Airlines and JetBlue, which allowed extensive cooperation and coordination between the two airlines, effectively allowing the two to operate as a single airline with respect to most routes out of Boston and […]
After Bayer voluntarily recalled certain anti-fungal consumer products that contained benzene due to a production error , consumers who had purchased the affected products filed a class action. They alleged three forms of harm: (1) that they were deprived of the benefit of their bargain because they contracted for safe products that did not contain […]
The future, they say, is the hardest thing to predict. With that caveat, what can we expect from a second Trump administration for consumer prediction? Some quick thoughts: President-elect Trump will surely ask CFPB Director Rohit Chopra to resign so that he can replace Chopra with someone he prefers. Despite the fact that Vice President-elect […]
Here. The podcast features people from both sides of the debate.
California’s Song-Beverly Consumer Warranty Act provides significant protections to consumers in that case–particularly for those who purchase automobiles. One provision gives certain car buyers a “refund-or-replace remedy,” requiring the manufacture to replace a defective car, or provide restitution, after a “reasonable number of attempts” for repair. Today, the California Supreme Court issued a decision as […]
The Federal Trade Commission took action against Credit Karma in 2022, alleging that the company told consumers they were “pre-approved” and had “90% odds” of approval to entice them to apply for credit card offers that, in many instances, they ultimately did not qualify for. Credit Karma later agreed to to stop making these types […]
Today, the Consumer Financial Protection Bureau and the Centers for Medicare & Medicaid Services issued a joint statement concerning unlawful medical bills charged to people with Medicare living at or below the poverty line — about one in eight Medicare recipients nationwide. Federal law generally prohibits healthcare providers who accept Medicare from billing them for […]
Yesterday, the Ninth Circuit issued an opinion in Heckman v. Live Nation Entertainment, where it affirmed a district order denying a motion to compel mass arbitration of a consumer antitrust class action about online ticket sales practices by Live Nation and Ticketmaster. Finding the arbitration agreement “borderline unintelligible,” the panel majority held that both the […]
The American Banker’s Kate Berry reports in What the election means for the future of the CFPB (behind paywall but available on Lexis). If Trump wins, Berry reports speculation that Keith Noreika, Todd Zywicki, or Brian Johnson could be his pick to lead the CFPB. Something the article doesn’t note: those folks all have experience […]
The Consumer Financial Protection Bureau today announced its final rule on personal financial data rights under section 1033 of the Consumer Financial Protection Act. According to the bureau’s release, the rule will enable consumers to “fire fintechs and banks that provide lousy service” by enabling transfer of bank data to other banks; “shop for better […]

