In a must-read for consumers who value their right to criticize companies they do business with, Techdirt has compiled this list of businesses that employ contract language to try to silence criticism from customers. These companies threaten fines from $2,500 up to a mindboggling $100,000 for customer criticism.
Earlier this year, as we've discussed, a Utah couple won a judgment of more than $300,000 against online retailer KlearGear.com for this nefarious practice and the company's ensuing revenge on the couple via a bogus credit report, and California banned the use of non-disparagement clauses.
Kudos to Techdirt for this valuable research.
