The Federal Trade Commission will permanently ban Roomster Corp. and its owners from buying or incentivizing consumer reviews as part of a settlement over charges that they bought fake reviews to entice consumers to pay for access to living arrangement listings that they claimed were verified, authentic, and available but often turned out to be […]
This week, the Consumer Financial Protection Bureau entered into a proposed settlement with a ring of corporate entities operating some of the largest credit repair brands in the country, including Lexington Law and CreditRepair.com. The agreement follows a court ruling that the companies collected illegal advance fees for credit repair services through telemarketing in violation […]
In 2018, the Fifth Circuit vacated the Department of Labor’s 2016 Fiduciary Rule, which required certain broker-dealers and investment advisers providing investment advice subject to ERISA to act in consumers’ best interests, as opposed to their own. DOL has indicated it will be proposing a new rule. But in the meantime, states have adopted and […]
Last week, the Fourth Circuit decided In re Marriott International, Inc. Customer Data Security Breach Litigation, in which it vacated a district court’s class certification order. The district court had granted certification before addressing the merits of Marriott’s argument that the plaintiffs were barred from proceeding as a class under a waiver. While acknowledging “it […]
An Uber driver agrees to Uber’s standard form contract, which includes an arbitration clause. The arbitration clause permits drivers to opt out within 30 days, and the driver does so. So the driver can never be forced into arbitration with Uber, right? Wrong. Greg Gauthier recently pointed me to a case from the Eastern District […]
In Bohnak v. Marsh & McLennan Companies, the Second Circuit considered how the Supreme Court’s 2021 decision in TransUnion, LLC v. Ramirez impacted earlier Second Circuit precedent as to how to establish Article III standing in data breach cases. In short, the court held that TransUnion altered its precedent as to whether an injury arising […]
The Federal Trade Commission and the Department of Justice are sending a total of more than $9 million in refunds to 22,562 consumers who lost money to Ameritech Financial, a student-loan debt-relief scheme operated by Brandon Frere, who was convicted of criminal charges in connection with the scheme. Details are here.
We have been asked to announce the following webinar (I am definitely looking forward to hearing this one): The U.S. Supreme Court’s Decision in CFSA v. CFPB: Who Will Win and What Does It Mean?A special webinar roundtable featuring analysis of the oral argument by several renowned attorneys who filed amicus briefs on all sides […]
Rhoda Karpatkin, who served for 30 years as president of Consumers Union, died on August 4 at age 93. The Washington Post has this article. Consumer Reports’ current president Marta Tellado has this remembrance.
Last Thursday, the Second Circuit agreed with an objector, and vacated a district court’s approval of a class action settlement of claims relating to automatic renewals of New York Times subscriptions, in a thorough decision that clarifies the circuit standard as to several Rule 23(e) issues. The court held that the 2018 Amendments to Rule […]

