Here. The first three paragraphs read: The early results from a recent study that Kent Grayson, a Northwestern University marketing professor, did on consumer skepticism left him feeling a little, well, skeptical. So he ran the trials a few more times. Each time, when participants were asked what they thought of modern advertising techniques, they […]
Former Trump campaign head Corey Lewandowski went on Meet the Press today. The host of the show, Chuck Todd, was questioning Lewandowski on the same things everyone else on the Sunday shows had been talking about: the failure of the republican controlled Congress to repeal the ACA, chaos and personnel turnover in the White House, the […]
Gregory Klass of Georgetown critiques the draft Restatement of Consumer Contracts treatment of privacy policies in The Quantitative Study of Privacy-Policy Decisions in the Draft Restatement of Consumer Contracts. Here is the abstract: The draft Restatement of the Law of Consumer Contracts includes six quantitative studies of judicial decisions, each used to support a rule […]
A coalition of 20 Attorneys General sent a letter today urging U.S. Senate leaders not to repeal the Consumer Financial Protection Bureau’s Arbitration Rule, which stops companies from forcing consumers to sign away their legal rights. The press release of the Massachusetts Attorney General explains: The House recently passed a Joint Resolution of Disapproval that […]
Josh Lauer has written Creditworthy: A History of Consumer Surveillance and Financial Identity in America. Here's the publisher's description: The first consumer credit bureaus appeared in the 1870s and quickly amassed huge archives of deeply personal information. Today, the three leading credit bureaus are among the most powerful institutions in modern life—yet we know almost nothing […]
Then take a look at this story from the Pulitzer Prize-winning Center for Public Integrity: Who is killing the CFPB’s arbitration rule? Excerpt: The financial industry’s hefty investment in the campaigns of House members appeared to pay off this week when that chamber voted to kill a new rule that allows consumers to file class-action lawsuits […]
As we reported at the time, here, in 2015 the Second Circuit held that the National Bank Act, which preempts state usury laws regulating the interest a national bank may charge on a loan, does not preempt state usury law after the national bank has sold or otherwise assigned the loan to a company that […]
Here, by Kate Berry. The sources for that information mostly consist of unnamed "experts," but here's a quote that may shed some light on who one of the experts is: "There is no way that Cordray is going back home to Ohio without" a payday rule, said Isaac Boltansky, a policy analyst at Compass Point Research […]
by Jeff Sovern Regular blog readers will recall consumer law expert Gene DeSantis's travails with TD Bank from his remarks a couple of weeks ago. The post also launched a Twitter debate. Despite his consumer law expertise and three or four calls to TD, including conversations with supervisors, Gene hit a stone wall, after which he complained […]
by Jeff Sovern Then take a look at the Consumer Bureau Action Tracker created by Allied Progress. For example, the CFPB has brought 95 enforcement actions affecting Texas, home state of CFPB critic and House Financial Services Chair Jeb Hensarling. Or if you want to know how many debt collection enforcement actions the Bureau has brought, […]