An Alabama lawyer recently sought my help responding to your February 9, 2024 demand letter to Foggy Bottom Farms, complaining about alleged infringement of Prepared Food Photos’ copyright in a photo of vegetable. Over the past several years, I have seen many demand letters from your client based on that photo (for example, your client’s […]
During this National Consumer Protection Week, many offices of state attorneys general released their annual list of top 10 consumer complaints received over the last year. The lists present broad categories for received complaints, such as automobile sales, Internet sales/scams, retail, professional or consumer services, banking and loans, health/medical, home improvement, and housing/real estate. Some […]
The Federal Trade Commission announced on Thursday a final rule extending telemarketing fraud protections to businesses. The FTC also announced a proposed rule that would provide the agency with significant new tools to combat tech support scams. Both actions are part of the FTC’s review of the Telemarketing Sales Rule, which includes the Do Not […]
Today, the CFPB released a final rule to ban excessive credit card late fees, closing what it refers to as a loophole in a 2010 Rule. The agency predicts typical fees will be reduced from $32 to $8. Update: The Chamber of Commerce has already committed to filing a challenge to the Rule.
Last spring, I posted two articles about a new force among the corps of copyright trolls – a law firm calling itself CopyCat Legal, representing a copyright holder that we had challenged before, now calling itself Prepared Food Photos, Inc. (“PFP”). When I last wrote about these two, I called their monetary claims outlandish. But […]
. . . at the Consumer Finance Monitor Podcast. The episode also discusses the CFPB and discrimination.
A Consumer Financial Protection Bureau report on the first set of results from its newly updated Terms of Credit Card Plans survey reveals that large banks are offering worse credit card terms and interest rates than small banks and credit unions, regardless of credit risk. In fact, the 25 largest credit card issuers charged customers […]
The Federal Trade Commission is taking action against H&R Block, alleging that the tax preparation company unfairly deletes consumers’ tax data and requires them to contact customer service when they downgrade to more affordable online products, and that it has deceptively markets its products as “free” when they were not free for many consumers. The […]
After a service outage last week, AT&T said that it would automatically apply a $5 credit to the accounts of the thousands of impacted consumers. As reported by CNBC, here, consumer advocates suggest that customers ask for reimbursement fro cellphone or internet providers in the event of future blackouts.
Plaintiffs filed class actions against Costa, a sunglasses manufacturer, for charging them over $100 to repair sunglasses that had been covered by lifetime warranties. The cases were consolidated, and an amended complaint requested both monetary damages and injunctive relief. The parties reached a settlement, agreeing on payments in the form of product vouchers and injunctive […]