Study finds 83% of consumers agreed to social network terms of service that obliged them to provide kidney or eyeball

Jonathan A. Obar of the Department of Communication Studies at York University and the Quello Center at Michigan State and Anne Oeldorf-Hirsch of the Department of Communication at Connecticut have written Older Adults and ‘The Biggest Lie on the Internet’: From Ignoring Social Media Policies to the Privacy Paradox, 16 International Journal of Communication 4779 […]

CPSC tips for holiday cooking, decorating and toy shopping; CPSC report on toy-related injuries

The Consumer Product Safety Commission today issued "Top tips for Holiday cooking, decorating and toy shopping." Scroll down on this page. CPSC also issued a report called Toy-Related Deaths and Injuries for 2021. According to the report, there were more than 152,000 toy-related, emergency department-treated injuries to children younger than 15 years of age, including […]

FTC releases data on do-not-call registry, robocall complaints, and consumer complaints

The Federal Trade Commission today released the National Do Not Call Registry Data Book for Fiscal Year 2022. The Data Book provides the most recent fiscal year information available on robocall complaints, the types of calls consumers reported to the FTC, and a complete state-by-state analysis. According to the Data Book, complaints about imposter calls […]

CFP: IACL Conference in Germany: Challenges and Unanswered Questions of Consumer Law

We received the following call for papers. More information is available here. 18th International Association of Consumer Law Conference (IACL) Topic: Challenges and Unanswered Questions of Consumer Law CALL FOR PAPERS Abstract submission deadline: 16 December 2022 Feedback: 20 February 2023 Guidelines: max. 300 words, 5-7 keywords Dates: Wednesday, 19 July 2023 – Friday, 21 […]

CFPB report finds credit reporting failures, junk fees, and mishandling of COVID-19 protections

The Consumer Financial Protection Bureau has released a new Supervisory Highlights report on legal violations identified during the CFPB’s supervisory examinations in the first half of 2022. The report details key findings across consumer financial products and services, including how consumer reporting companies and data furnishers continued to violate the Fair Credit Reporting Act by […]

Texas judge strikes down federal student debt relief plan

As NPR reports, "President Biden's plan to erase federal student loan debts for tens of millions of borrowers hit a legal wall Thursday, when a U.S. District Court judge in Texas called it unlawful and vacated the debt relief program. The federal government immediately appealed the decision, which came just weeks before student loan payments […]

Raba Report: Co-Opting California Courts: How Private Creditors Have Turned the Judiciary Into a Predatory Student Debt Collection Machine

Claire Johnson Raba of Irvine has written Co-Opting California Courts: How Private Creditors Have Turned the Judiciary Into a Predatory Student Debt Collection Machine. Here is the abstract: In a report, Claire Johnson Raba, a SBPC fellow and clinical teaching fellow at the University of California Irvine School of Law’s Consumer Law Clinic, shows the […]

NCLC Report on Reg F finds consumers still struggling to understand validation notices

Here. Some other notable findings: Requests to stop particular types of communication are often ignored by collectors. Most survey respondents indicated that debt collectors generally do not comply with requests from consumers to cease contacting them via a particular method of communication—in violation of Regulation F. * * * Collection of time-barred debts continued, including […]

State-owned nursing home asks Supreme Court to limit patients’ right to sue

Tomorrow, the Supreme Court will hear arguments in Health & Hospital Corp. v. Talevski, which poses the question whether people who depend on initiatives that are funded in part by the federal government — such as Medicaid and programs that provide services for nutrition, housing and disabilities — can states when their rights are violated. […]