Category Archives: Arbitration

Baltimore Sun Guest Essay: You’re giving away your rights in those online contracts you don’t read

Here, with Myriam Gilles of Cardozo, Prentiss Cox of Minnesota, and David Vladeck of Georgetown. Excerpt: Perhaps the most consequential documents ever produced in this country are the Constitution and the Declaration of Independence. The Constitution identifies our most important rights, while the Declaration explains why the deprivation of those rights justified the fight for independence. […]

Eleventh Circuit Addresses Timeshare Defendants’ Arbitration Gamesmanship

The Eleventh Circuit today weighed in on a matter involving the increasingly frequent scenario of a corporate defendant refusing to comply with the terms of the arbitration agreement it foisted upon consumers. Three consumers who had bought timeshares through Wyndham Vacation Resorts filed claims for breach of contract and fraudulent inducement with the American Arbitration […]

Nearly 100 members of Congress urge the CFPB to issue a new arbitration rule

More information here. Here’s an excerpt: Consumers must be given a meaningful opportunity to choose how to proceed when disputes arise. Take-it-or-leave-it terms and conditions imposed in a consumer contract, through use of a product, or by signing up for a service does not allow that opportunity. Restoring consumers’ ability to make the choice about […]

Book Chapter: The Federal Arbitration Act Should Not Cover Consumer Claims

I wrote The FAA Should Not Cover Consumer Claims, to appear in The Federal Arbitration Act: Successes, Failures, and a Roadmap for Reform (Richard A. Bales & Jill I. Gross eds., forthcoming 2024 Cambridge University Press). Here is the abstract: Consumer protection laws face a fundamental enforcement issue: because consumer claims are typically for small […]

The arbitration debate continues: a reply to Mark Levin and Alan Kaplinsky

As regular readers of the blog know, last month some 160 law academics filed with the CFPB a comment supporting the issuance of a new arbitration regulation (disclosure: I served on the drafting committee). Mark J. Levin & Alan S. Kaplinsky of Ballard Spahr recently posted a critique of the law professor comment on the Consumer Finance […]

3rd Circuit Won’t Force Arbitration Where Defendant Won’t Follow AAA Rules

Rosario Hernandez sued MicroBilt after a verification report the company issued inaccurately stated she was on a government watch list, leading to her being denied a loan. Citing a mandatory arbitration agreement in her loan application, MicroBilt moved to compel, and Hernandez dismissed her court complaint and submitted her claims to the AAA for arbitration. […]

New study on forced arbitration

The Center for Justice & Democracy has published a report titled “Kicked Out of Court in 2023 – 50 Cases Showing the Real-World Impact of Forced Arbitration.” The introduction explains: Mistreatment by tech giants like TikTok. Automobiles and appliances sold with dangerous defects. Nude photos posted online by medical offices. Farms and crops ruined due […]

160+ law professors urge CFPB to issue new arbitration rule

Reuters’s Allson Frankel has the story here, and also reports on industry opposition. The original petition, as well as the comments, can be read here. Here’s an excerpt from the law professor comment (disclosure: I served on the drafting committee): Multiple studies have demonstrated that consumers do not understand arbitration clauses. In contrast, no study […]

7th Circuit Stays Order Compelling Samsung to Pay Mass Arbitration Fees it Agreed to Pay

Corporate defendants have long pretended that their interests in mandatory, individual arbitration clauses are directed at the fact that arbitration provides an efficient, adequate forum for consumers to vindicate their claims for relief– not in effectively blocking consumers from obtaining any meaningful relief. As more and more plaintiffs have been taking such defendants at their […]

After consumer advocacy groups file petition with CFPB calling for new arbitration rule, CFPB says it will carefully consider the proposal, open a public docket and take comments from the public

Bloomberg Law’s Evan Weinberger has the story here (may be behind paywall), including a link to the petition. Weinberger later posted on what used to be called Twitter the CFPB’s response to his request for comment. The petition relies heavily on Roseanna Sommers’ study, which we discussed here.