by Jeff Sovern So MSNBC reports here. Here's a quote: Tillis replied: “I don’t have any problem with Starbucks if they choose to opt out of [the hand-washing] policy as long as they post a sign that says ‘We don’t require our employees to wash their hands after leaving the restroom.’” Instead, Tillis believes that […]
Author Archives: Jeff Sovern
by Jeff Sovern RTO kiosks are, as far as I know, a new way to buy/rent goods. In the past, stores specialized in rent-to-own financing/renting, where consumers could agree to rent an item and make payments (typically weekly) for the item until they had purchased it, or alternatively chose to surrender it. RTO businesses, unregulated by Truth […]
by Jeff Sovern In their book, More Than You Wanted to Know: The Failure of Mandated Disclosure, Omri Ben-Shahar & Carl E. Schneider mention the "Spanish Requirement," a rule that obliged sixteenth century Spaniards to deliver a speech in Spanish demanding surrender from New World audiences that did not understand Spanish. My research assistant, Eric Levine, dug […]
by Peter Holland In anticipation of the CFPB’s forthcoming study on forced arbitration in consumer contracts, we can expect lots of rhetoric from industry about how arbitration is more consumer friendly than litigation, and that it results in better outcomes (i.e. more money) for consumers. (If this were really so, then how could a company […]
George Washington is having what looks like a terrific Consumer Protection Conference under the auspices of the ABA Antitrust Section on February 12. More information available here. Among the panels is a debate between my co-author Dee Pridgen and Howard Beales on advertising substantiation. As for how timely that is, see Steve Gardner's post on […]
by Jeff Sovern Two weeks ago, as Scott posted, the Supreme Court decided Jesinoski v. Countrywide Home Loans, Inc., holding that consumers may rescind under the Truth in Lending Act by so notifying the lender, and that the statute does not require the consumer to file a lawsuit to rescind. So you might think that […]
by Jeff Sovern The Faculty Lounge Blog recently posted a census of law professors who post on Twitter. I was disappointed to see that consumer law professors were not really represented on the list (I tweet, but rarely, and then not always about consumer law; indeed my most recent tweet said something like "This just […]
by Jeff Sovern As previously reported in The New York Times and CFPB Monitor, a CFPB report based on data in the National Survey of Mortgage Borrowers has found that nearly half of borrowers don't shop for a mortgage. The new report,taken together with my earlier survey of mortgage brokers finding that consumers virtually never back […]
Here (HT: Peter Holland).