by Jeff Sovern
Peter Holland has an interesting blog post pulling together a lot of the most significant findings of our arbitration study and adding his own commentary. Meanwhile, Ballard Spahr lawyers Alan Kaplinsky, Mark Levin, and Daniel McKenna responded to my earlier American Banker op-ed in an op-ed of their own, claiming Consumers Fare Better with Arbitration. American Banker posted my response today, Arbitration Tricks Consumers into Giving Up Their Rights.
