Today, 14 state attorneys general submitted a comment to the Federal Deposit Insurance Corporation in response to the FDIC's request for comment on small-dollar lending. The attorneys general urged the FDIC to ensure consumers are protected from high-interest predatory small dollar loans. The letter is here.
Author Archives: Allison Zieve
Politico reports that on the effects of the government shutdown on federal workers, some of whom are turning to installment loans, car title loans, and payday cash advances, which charge exorbitantly high interest. Others are making payments late, risking long-term damage to their credit scores. The article is here.
In a consent order with California's Department of Business Oversight, a payday lender called California Check Cashing Stores agreed to refund about $800,000 to consumers, to settle allegations that it steered borrowers into high-interest loans and engaged in other illegal practices. It also agreed to pay $105,000 in penalties and other costs. The settlement involves […]
The State of New York and the Consumer Financial Protection Bureau (which is not shut down) yesterday settled claims against Sterling Jewelers, based on findings that that the company violated the Consumer Financial Protection Act of 2010 by opening store credit-card accounts without customer consent; enrolling customers in payment-protection insurance without their consent; and misrepresenting […]
The National Consumer Law Center has a list of federal and state consumer law changes scheduled to take effect in 2019, as well as several changes that were effective in November and December of 2018 that have special relevance in 2019. The list is here.
In a post yesterday, Public Citizen reported that the government shutdown is placing crucial consumer, health, and safety protections at serious risk. The agency most impacted in the Consumer Product Safety Commission, where only 20 members of the 550-person staff are at work during the shutdown (working, but not being paid). For information about the […]
The following Federal Trade Commission services are NOT available during the shutdown: National Do Not Call Registry (For consumers) National Do Not Call Registry (For telemarketers) Consumer Sentinel Network (For law enforcement) Complaint Assistant (For filing consumer complaints) Identitytheft.gov (For consumers reporting ID theft) Econsumer.gov (For consumers reporting international complaints) Public comments can be submitted, […]
Today, in conjunction with a new study that details a host of concerning practices in apps targeted to young children, 22 consumer and public health advocacy groups (including Public Citizen) called on the Federal Trade Commission to investigate the preschool app market. The groups' letter urges the FTC to hold app makers accountable for unfair and […]
The Partnership for Public Service issues an annual ranking of "Best Places to Work" in the federal government. The rankings are based on questions posed to hundreds of thousands of federal employees. This year, two agencies abut which we frequently blog declined in the rankings. The Consumer Financial Protection Bureau's score fell 25.2 points from […]
The Consumer Financial Protection Bureau is required by statute to prepare an annual report on student borrowers’ top complaints. In previous years, the CFPB has submitted the report to Congress in October. This year, it did not do so and has yet to do so. MarketWatch reports that "[t]The CFPB skipping the report isn’t a […]