Vox explains how consumer product recalls work and the need for improvements in the recall system in an article titled "People buy millions of unsafe products every year. Here’s why recalls are harder than they should be," here.
Author Archives: Allison Zieve
The Second Circuit today decided a case involving payday lending and forced arbitration, ruling for the plaintiffs on two important issues. In Gingras v. Think Finance, Vermont residents who claim that the payday loans violate Vermont usury and consumer protection laws as well as federal laws including the RICO statute sued the operators of an […]
The New York Times today has a lengthy piece about treatment of female employees at Sterling, Kay, and Jared Jewelers — stores owned by the same company. The heart of the article is about pay inequity, and pervasive and extreme sexual harassment. But the article also describes the role of the forced arbitration and non-disclosure […]
How can you protect your privacy online? A New York Times article today suggests that you can't. People concerned about privacy often try to be “careful” online. They stay off social media, or if they’re on it, they post cautiously. They don’t share information about their religious beliefs, personal life, health status or political views. […]
The New York Times has a lengthy article on Mick Mulvaney's tenure as acting director of the Consumer Financial Protection Bureau. This account of Mulvaney’s tenure is based on interviews with more than 60 current or former bureau employees, current and former Mulvaney aides, consumer advocates and financial-industry executives and lobbyists, as well as hundreds […]
Avant, LLC, an online lending company, has agreed to settle the Federal Trade Commission’s charges that it engaged in deceptive and unfair loan servicing practices, including imposing unauthorized charges on consumers’ accounts and unlawfully requiring consumers to consent to automatic payments from their bank accounts. According to the FTC’s complaint, Avant offers unsecured installment loans […]
Senators Mark Warner (D-VA) and Deb Fischer (R-NE) have introduced a bill to prohibit large online platforms from using deceptive user interfaces, known as “dark patterns,” to trick consumers into handing over their personal data. Dark patterns refers to online interfaces in websites and apps designed to intentionally manipulate users into taking actions they would […]
Twelve corporate and four individual defendants have settled Federal Trade Commission charges that they deceptively marketed “cognitive improvement” supplements using sham news websites containing false and unsubstantiated efficacy claims, references to non-existent clinical studies, and fraudulent consumer and celebrity endorsements. The FTC also alleged that the defendants used affiliate marketers to make deceptive claims about […]
The Washington Post reports today that the CPSC was pursuing a recall of the BOB stroller, which apparently has a defect that has caused hundreds of crashes. Then the Trump appointees to the Commission halted the effort. Staff members at the Consumer Product Safety Commission collected 200 consumer-submitted reports from 2012 to 2018 of spontaneous […]
Two weeks ago, we blogged, here, about FairWarning's investigation, here, into industry influence at the Consumer Product Safety Commission. Now, the House Energy and Commerce committee has called on the acting head of the Consumer Product Safety Commission, Ann Marie Buerkle, to disclose her contacts with business groups, and has noted concern that the FairWarning […]