“The CFPB Wants to Create an Arbitration Database. Companies Will Hate That.”

That's the name of this article by C. Ryan Barber (possibly behind a paywall). Here's an excerpt:

When the Consumer Financial Protection Bureau expanded its public database to include narratives of negative customer experiences, banks such as Wells Fargo and other industry players worried about being named and shamed. Now, a new public database could be going up online as part of the agency’s newly finalized arbitration rule—if the regulation survives anticipated challenges on Capitol Hill and in the courts. … Perhaps because of [industry's] dim view of the future of arbitration, another portion of the CFPB rule has drawn less attention: A requirement that companies give the agency records about individual arbitrations—including any awards—that would still be allowed under the new regulation. The CFPB plans to publish those records, with “appropriate redactions,” on its website, according to the 775-page final rule published Monday.

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