Poll: Consumers Overwhelmingly Think Their Bank, Credit Card Issuers Treat Them Better Than 10 Years Ago. What’s Changed? Hint: CFPB

by Jeff Sovern

Results from WalletHub. Some other findings:

More than half think banks and credit bureaus need more regulation while 71% think consumers need more financial protection

92% know CFPB stands for Consumer Financial Protection Bureau and 49% would turn to the CFPB if they had a serious complaint about a bank, compared to 9% for the FTC.

Four in every ten think Republicans want to cut the Bureau's funding to get favors from bank lobbyists. Nine in ten would rather cut a different agency's funding.


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