“Wells Fargo to Claw Back $75 Million From 2 Former Executives”

The New York Times reports: Wells Fargo’s board said on Monday that it would claw back an additional $75 million in compensation from the two executives on whom it pinned most of the blame for the company’s sales scandal: the bank’s former chief executive, John G. Stumpf, and its former head of community banking, Carrie […]

Times: Loans ‘Designed to Fail’: States Say Navient Preyed on Students

Here (behind paywall). Excerpt: [T]wo state lawsuits filed by the attorneys general in Illinois and Washington, [allege] that Sallie Mae engaged in predatory lending, extending billions of dollars in private loans to students . . .that never should have been made in the first place. * * * New details unsealed last month in the […]

Recent announcements of DOJ’s Consumer Protection Branch

March 23, 2017 – New York Salesman Sentenced to Prison for Fraudulently Selling Vending Machine Businesses March 22, 2017 – South Florida Man Pleads Guilty To Mail Fraud In Connection With Jamaican-Based Fraudulent Lottery Scheme March 22, 2017 – Owner of New England Compounding Center Convicted of Racketeering Leading to Nationwide Fungal Meningitis Outbreak March […]

Elizabeth Burch & Myriam Gilles Bloomberg Op-Ed on Proposed Fairness in Class Action Act

Here.  Excerpt: [T]his bill doesn’t fix what’s ailing the system. Instead, it seeks to eliminate group litigation altogether. If it becomes law, the bill could prevent consumers from litigating together the next time a company like Volkswagen masks its emissions and thwart General Motors’ victims from joining forces to recover if their car ignition turns […]

NerdWallet Story on IRS’s Use of Private Debt Collectors

Here.  Excerpt: Debt collectors will be required to comply with the Fair Debt Collection Practices Act, which is designed to curtail abusive or deceptive behavior. * * * Critics say collection agencies have been known to call delinquent debtors six or more times a week, give inaccurate information and use dubious methods to force payment. […]

California Supreme Court Won’t Enforce Arbitration Agreement Waiving Substantive Remedies

In its decision issued today in McGill v. Citibank, the California Supreme Court has unanimously held that arbitration agreements can't block consumers from seeking injunctive relief that benefits the general public under California's Consumers Legal Remedies Act (CLRA) and Unfair Competition Law (UCL). The decision strikes a blow against corporate efforts to use arbitration not just to […]

CFPB’s Consumer Response Annual Report

Last Friday, the Consumer Financial Protection Bureau published its 2016 Consumer Response Annual Report, available here. The CFPB offered a few key takeaways: The CFPB handled 291,400 consumer complaints in 2016, a 7 percent increase over complaints handled in 2015.  Debt collection, credit reporting and mortgages were the top three most-complained-about consumer financial products and […]