Combating social security scam phone calls

Consumer reporter Michelle Singletary has just written a column entitled Have you received one of those Social Security scam calls? There’s a new way to report it. He column explains the varied and widespread nature of these scams and that the "Social Security Administration and its Office of the Inspector General (OIG) recently announced a […]

Just in time for the holidays: U.S. PIRG’s 34th annual “Trouble in Toyland” report

Just in time for the nation's annual gift-buying orgy, U.S. PIRG has issued its 34th annual Trouble in Toyland report. It's a guide to help consumers avoid buying toys that contain lead, have small parts on which kids can choke, or are otherwise unsafe. PPIRG explains that "[o]ver the past 33 years, our annual reports […]

“Hardly Anyone Files Arbitration Claims”

Journalist David Dayen (@ddayen) has written Tech Companies' Big Reveal: Hardly Anyone Files Arbitration Claims. "Responding to Congress," Dayen explains, those companies have "make clear that forced arbitration gives them the means to sidestep the law." Here's an excerpt:  Some new statistics from the nation’s leading tech firms on arbitration serve as evidence for an […]

OCC to propose new rules on Community Reinvestment Act

In mid December, the Office of the Comptroller of the Currency will propose new regulations, substantially revising its rules under the Community Reinvestment Act. The 1977 Act is aimed at combating redlining, or racial bias in lending, requires banks to meet the needs of local communities where their branches are based, including low- and moderate-income […]

Rule implementing a new Texas law against surprise medical billing may narrow the law’s protections

Texas enacted a law in 2019 to protect people in state-regulated health plans from surprise medical billing — that is, outrageous bills for out-of-network care. The law, which goes into effect in January, creates an arbitration process for insurers and providers to negotiate so that fair prices are charged without involving patients. Rules implementing the […]

New edition of our casebook coming in January

I am delighted to announce (maybe relieved is more accurate; it's been a lot of work!) that in January West will publish the fifth edition of the consumer law casebook that I co-author with Dee Pridgen and Chris Peterson. I'm looking forward to teaching the updated version of the materials that appeared in the last […]

CFPB Director Kraninger: Bureau will soon provide more clarity on meaning of abusive practice

by Jeff Sovern From Politico's Morning Money Newsletter: KRANINGER PROMISES CLARITY — Our Victoria Guida: “Consumer Financial Protection Bureau Director Kathy Kraninger said … her agency will soon provide more clarity on what constitutes an ‘abusive practice’ by sellers of financial products, tackling an issue that has dogged policymakers since the financial crisis. … More broadly, […]

“Trump Administration Declares Open Season on Consumers for Subprime Lenders”

At CreditSlips, Professor Adam Levitin writes that a rule proposed today by the Office of the Comptroller of the Currency "provides that nonbank assignees of loans from banks may charge whatever interest rate the bank may charge." In effect, the proposal "green lights unregulated subprime lending nationwide. In particular, [it] allows unregulated payday lending (although […]