Paper Explores How Big Data Could Lead to Personalized Disclosures

Christoph Busch of the University of Osnabrück – European Legal Studies Institute has written Implementing Personalized Law: Personalized Disclosures in Consumer Law and Privacy Law, forthcoming in the University of Chicago Law Review.  Here's the abstract: This Article explores how the rise of Big Data and algorithm-based regulation could fundamentally change the design and structure of disclosure mandates […]

Engel & Fox: Mick Mulvaney fired us for advocating for consumers

Here, by Suffolk's Kathleen Engel and Notre Dame's Judy Fox. I wanted to post an excerpt, but there is so much in this one that is important that I didn't want to leave anything out. I urge our readers to read it in its entirety.  Mulvaney's decision to disband the advisory boards and the justifications […]

“Trump’s consumer agency chief looks to shut down database of consumer complaints”

David Lazarus of the LA Times writes today about the possibility that the Consumer Financial Protection Bureau will cut off public access to its consumer complaint database. The comment period closed this week on the CFPB's request for comment on possible changes to its complaint system. Meanwhile, "Mick Mulvaney, Trump’s budget chief who’s serving as […]

Do Mulvaney’s Reasons for Firing the Advisory Boards Add Up?

by Jeff Sovern Kate Berry at the American Banker reports on Mulvaney's response to questions about why he fired the advisory board members.  The headline reads Mulvaney's defense of CFPB board upheaval: I'm trying to fix leaks. The headline is puzzling, because the Consumer Advisory Board never met with Mulvaney, so it's hard to know […]

In Times Op-Ed, CFPB Advisory Board Asks: Why Did the Consumer Financial Protection Bureau Fire Us?

Here, by Ann Baddour, director of the Fair Financial Services Project at Texas Appleseed. Excerpt: When Mick Mulvaney and his leadership team took control of the bureau in November, we on the advisory board tried in good faith to engage with them. We have been sidelined every step of the way. The bureau canceled our scheduled meetings […]

It Wasn’t Just Wells Fargo, Says OCC

by Jeff Sovern I have long wondered whether Wells Fargo was alone in opening unauthorized accounts or if it other banks did the same.  A student reported to me that his bank–not Wells–opened an unauthorized account in his name, and I have heard isolated reports of similar behavior elsewhere.  Now Kevin Wack reports in the […]

Does Mulvaney Want to Protect the CFPB from Consumers?

by Jeff Sovern More and more, the CFPB's acting director, Mick Mulvaney, has made clear that he is not interested in hearing from consumers or their advocates. As Allison reported earlier today, the CFPB has kicked off all the members of its advisory committees, which included industry folks as well as consumer advocates and professors. […]

Mulvaney dismisses members of CFPB advisory board

Consumer Financial Protection Bureau's Mick Mulvaney has dismissed the members of the agency’s Consumer Advisory Board. The CFPB's Policy Associate Director for External Affairs informed board members of the decision on a conference call Wednesday. The members were told that their terms were terminated and they were not permitted to reapply. Politico has the story.

Fitbit Lawyer Admits Admits No Rational Consumer Would Arbitrate $162 Claim

by Jeff Sovern So Allison Frankel reports for Reuters in a story headlined Fitbit lawyers reveal ‘ugly truth’ about arbitration, judge threatens contempt. Here are the first three paragraphs: At a hearing Thursday in San Francisco federal court, a lawyer for the fitness tracking company Fitbit told U.S. District Judge James Donato that no rational customer would arbitrate a $162 […]