I missed this last week: The Associated Press reported last Tuesday on a Department of Education audit of Navient, the nation’s third largest student loan servicing companies. The audit found that Navient may have driven tens of thousands of borrowers struggling with their debts into higher-cost repayment plans.
"The conclusions of the 2017 audit, which until now have been kept from the public and were obtained by The Associated Press, appear to support federal and state lawsuits that accuse Navient of boosting its profits by steering some borrowers into the high-cost plans without discussing options that would have been less costly in the long run."
The full article is here.