Isn't that why the HR director at Wells Fargo, in explaining why his company was getting rid of forced arbitration of sexual-harassment claims, observed that "Wells Fargo has zero tolerance for sexual harassment"? So, for really bad stuff, it's only fair to let people go to court. Is that it? Does the company tolerate just […]
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Law prof CJ Ryan has written Paying for Law School: Law Student Loan Indebtedness and Career Choices. Here is the abstract: Student loan debt has reached crisis levels, topping $1.64 trillion dollars this year and surpassing credit card debt to become the second largest source of debt held by Americans. When discussing student loan debt, […]
It's no secret that many companies use arbitration agreements with class-action bans not because they want to arbitrate claims, but because they want to avoid claims altogether. When large numbers of consumers or employees share a claim and can't bring a class action, defendants can usually expect that few if any will come forward and […]
I was surprised to see this headline given Trump's reverence for education and that he once headed a university himself. But it appears to be true. In Trump looks to kill student loan forgiveness program, Annie Nova explains that As student debt continues to climb, President Donald Trump on Monday released a budget for 2021 […]
The 12-page decision, by a per curiam panel composed of Judges Henderson, Tatel, and Griffith, is here. The decision includes this paragraph: The Members [of Congress] can, and likely will, continue to use their weighty voices to make their case to the American people, their colleagues in the Congress and the President himself, all of […]
It is with deep regret and disappointment we must inform you that due to events beyond our control, the May 29-30, 2020 Teaching Consumer Law Conference has been cancelled. It has been rescheduled for May 21-22, 2021. We strongly believe that the Conference provides a unique experience for those teaching or interested in teaching consumer […]
by Jeff Sovern A recent NY Times article, Chaos at Chain Pharmacies Is Putting Patients at Risk, reminded me of how the Wells Fargo quotas drove Wells employees to open unauthorized accounts. There's a lot in the article, but here are two excerpts: [CVS] Staff members were supposed to persuade 65 percent of patients picking […]
Arbitration clauses, ubiquitous in financial and telecom services, are increasingly used by sellers of consumer products such as dishwashers and televisions. To get a sense of how often, Consumer Reports looked at the top-selling brands in the 10 product categories receiving the most traffic on its website, plus two types of products designed for safety: […]
Take a look at All-Caps by law profs Yonathan Arbel and Andrew Toler. Here is the abstract: A hallmark of consumer contracts is long blocks of capitalized text. Courts and legislators believe that such “all-caps” clauses improve the quality of consumer consent and thus they will often require the capitalization of certain key terms in […]
A column in the Washington Post today explains Facebook's new "Off-Facebook Activity" tool and suggests privacy settings you can change. Ever suspect the Facebook app is listening to you? What we now know is even creepier. Facebook is giving us a new way to glimpse just how much it knows about us: On Tuesday, the […]