Category Archives: Uncategorized

Should agencies process consumer complaints?

Looking in particular at the Consumer Financial Protection Bureau's complaint process, that's the issue addressed by law prof Angela Littwin in Why Process Complaints? Then and Now.  Here's the abstract: The creation of the Consumer Financial Protection Bureau (CFPB) established the first comprehensive federal forum for processing consumer complaints about financial products and services. The […]

Medical debt a significant problem even for the insured

The Times explains: The number of uninsured Americans has fallen by an estimated 15 million since 2013, thanks largely to the Affordable Care Act. But a new survey, the first detailed study of Americans struggling with medical bills, shows that insurance often fails as a safety net. Health plans often require hundreds or thousands of dollars […]