Category Archives: Uncategorized

Will Trump suppress his government’s climate change report?

The New York Times has gotten a hold of a draft of the federal government's climate science special report. The draft report is slated to be part of the National Climate Assessment, which is required by Congress every 4 years. The draft report represents the collective judgment of scientists from, among other places, 13 federal agencies. […]

CFPB issues prototype overdraft fee disclosures

Banks and credit unions may give their customers the option of overdraft "protection," which allows the customer to overdraw when (for instance) using a debit card in exchange for paying a overdraft fee. The Consumer Financial Protection Bureau is concerned that the fees can burden consumers and wants to ensure that overdraft fees are adequately […]

“Wells Fargo faces lawsuits, angry lawmakers over car lending”

The Washington Post reports: The heat on Wells Fargo over its auto lending business has intensified, with customers filing at least three lawsuits, politicians calling for hearings and a bank regulator issuing a subpoena for records. Wells Fargo, still trying to recover from a fake accounts scandal, said last week that roughly 570,000 customers were […]

“Congress should crack down on predatory ‘pyramid schemes,’ not look away”

Lots of editorials and op-eds on consumer issues lately. In The Hill today: Congress this summer is considering whether to pass legislation that would fundamentally damage the ability of the Federal Trade Commission to protect consumers from pyramid schemes. As one of the commissioners of the FTC, I have a much different view. Americans lose […]

Editorial: Congress should jump at chance to side with consumers

The Chicago Sun-Times urges "Congress should side with consumers, not with what it says in the fine print, and abandon its efforts to repeal the rule." Fine print has never been the friend of consumers, and in recent years the perils have escalated as financial institutions have drawn up clauses that deny customers effective redress […]

FDA has 6 inspectors for 3 million shipments of cosmetics

The New York Times reports that the Food and Drug Administration has warned Congress that it is frequently finding contamination, illegal ingredients and other problems in the soaring quantities of imported cosmetics, and that it has limited resources to inspect the shipments. The warning was part of a letter sent in late June to a […]

Still at work … CFPB warns companies against tricking consumers into expensive pay-by-phone fees

The Consumer Financial Protection Bureau today issued a bulletin warning companies about tricking consumers into expensive pay-by-phone fees. The CFPB is concerned about companies potentially misleading consumers about the purpose and amount of certain pay-by-phone fees or keeping them in the dark about much cheaper payment options. The bulletin also reviews guidelines to help consumer […]

Times: Consumers May Be More Trusting of Ads Than Marketers Think

Here.  The first three paragraphs read: The early results from a recent study that Kent Grayson, a Northwestern University marketing professor, did on consumer skepticism left him feeling a little, well, skeptical. So he ran the trials a few more times. Each time, when participants were asked what they thought of modern advertising techniques, they […]

Bizarre attack on CFPB director Richard Cordray by former Trump campaign head Corey Lewandowski

Former Trump campaign head Corey Lewandowski went on Meet the Press today. The host of the show, Chuck Todd, was questioning Lewandowski on the same things everyone else on the Sunday shows had been talking about: the failure of the republican controlled Congress to repeal the ACA, chaos and personnel turnover in the White House, the […]