Author Archives: Jeff Sovern

After consumer advocacy groups file petition with CFPB calling for new arbitration rule, CFPB says it will carefully consider the proposal, open a public docket and take comments from the public

Bloomberg Law’s Evan Weinberger has the story here (may be behind paywall), including a link to the petition. Weinberger later posted on what used to be called Twitter the CFPB’s response to his request for comment. The petition relies heavily on Roseanna Sommers’ study, which we discussed here.

Luke Herrine paper: Consumer Protection after Consumer Sovereignty

Luke Herrine of Alabama has written Consumer Protection after Consumer Sovereignty. Here’s the abstract: We seem to be in the middle of a paradigm shift in consumer protection. For decades, regulators understood their mission as “preserving choice” through more effective informational remedies. In the past decade — and more decisively during the Biden Administration — […]

Andrea Boyack Article: The Shape of Consumer Contracts

Andrea J. Boyack of Washburn has written The Shape of Consumer Contracts, Denver Law Review (2023 Forthcoming). Here is the abstract: Modern consumer contracts are the bane of contract law and theory. Freedom of contract justifications are premised on party autonomy and transactional efficiency, but theories justifying contract enforcement fail to explain why the law should […]

Chamber of Commerce’s Forum Shopping Pays Off in Discrimination/Unfairness Case

As Adam Pulver noted earlier, the Chamber of Commerce won its challenge at the district court level to the CFPB’s determination that discrimination is unfair within the meaning of the CFPB’s UDAAP statute. It is, of course, no coincidence that the Chamber filed the case in Texas, where it was heard by Judge J. Campbell […]

Racist emails surface in DOJ redlining case against American Bank of Oklahoma

The DOJ press release is here. The emails are disturbing (see for yourself below) and are reminiscent of the Trident case. The case resulted in a consent order though, as is usual in such cases, the bank neither admitted nor denied the complaint’s substantive allegations. What makes this even more upsetting is that bank trade […]

When can someone who has opted out of arbitration still be forced to arbitrate?

An Uber driver agrees to Uber’s standard form contract, which includes an arbitration clause. The arbitration clause permits drivers to opt out within 30 days, and the driver does so. So the driver can never be forced into arbitration with Uber, right? Wrong. Greg Gauthier recently pointed me to a case from the Eastern District […]

Ballard Spahr Webinar: The U.S. Supreme Court’s Decision in CFSA v. CFPB: Who Will Win and What Does It Mean?

We have been asked to announce the following webinar (I am definitely looking forward to hearing this one): The U.S. Supreme Court’s Decision in CFSA v. CFPB: Who Will Win and What Does It Mean?A special webinar roundtable featuring analysis of the oral argument by several renowned attorneys who filed amicus briefs on all sides […]

Samsungs, iPhones and Not-So-Smartphone Disclosures

Last year, my co-author, Nahal Heydari, and I posted on SSRN a draft of our article, Not-So-Smartphone Disclosures, forthcoming in the Arkansas Law Review. We recently posted a new draft of the piece. The earlier draft reported, among other things, that consumers understood credit card disclosures less well on smartphones than on laptops and desktops […]

Even consumer law professors have consumer problems: Todd Zywicki edition

In June, George Mason professor Todd Zywicki testified before the Senate Commerce Committee’s Consumer Protection Subcommittee on junk fees. Professor Zywicki explained: I share the frustration that many consumers hold today regarding the proliferation of seemingly ubiquitous add-on fees that we experience constantly, from surcharges for using our credit cards at a merchant, to hotel […]