Author Archives: Jeff Sovern

Hoofnagle’s FTC Privacy Book: Chapter on Online Privacy

Chris Hoofnagle has posted online Chapter 6, titled Online Privacy, from his excellent book, Federal Trade Commission Privacy Law and Policy (I'm still making my way as my schedule permits through the book and hope to post a review someday).  Here's the abstract: This is the full text of Chapter 6 (Online Privacy) from Federal Trade […]

Journalist Emails Advance Cash Services for Comment on Story and Gets Asked to Pay Phantom Payday Debt

Journalist Bob Sullivan emailed Advance Cash Services to elicit a comment on a consumer's story of how she had been dunned for a phantom debt.  He didn't get the comment, but the collector sent him an email demanding he repay a payday loan that he never took out, for $935.76.  His story is here. 

The Mystery of Why Starbucks Changed its Arbitration Clause Solved?

Back in February, Gregory Gauthier wondered why Starbucks changed its arbitration clause. Now, he writes: I was looking through the Q2 2016 Consumer Arbitration Statistics for the American Arbitration Association, and I found a case filed against Starbucks on January 18, 2016 (case #011600001646, row 5053).  The Colorado pro se consumer in that case brought […]

Some First Thoughts About the CFPB’s Validation Proposal

by Jeff Sovern Brian posted this morning on the CFPB's debt collection proposal.  I wanted to focus just on the validation requirements.  Appendix F to the Bureau's proposal speaks to the validation notice.  The Proposal indicates that the Bureau has conducted and continues to conduct extensive consumer testing of validation notices.  I don't know what […]

Montana Law Seeking Candidates for Consumer Law Chair

More information here.  Here's a quote from the announcement (some may disagree with the first nine words but the rest is exciting): Best place to live and teach in the U.S.: The Alexander Blewett III School of Law at the University of Montana, the only law school in the state, anticipates hiring a full-time, tenure-track professor […]

Debt Collection Update: Our American Banker Op-Ed on Our Validation Notice Findings and More on the CFPB’s Field Hearing

by Jeff Sovern Here.  It has more information than the article abstract, but is a lot shorter than the article. The article itself is here. In other debt collection news, Law360.com has its preview of the debt collection rules here (behind paywall). The headline: CFPB Enforcement Actions Could Guide Debt Collection Rules. UPDATE: InsideARM.com reports […]

What Should Courts Do About Validation Notices?

by Jeff Sovern We now have reason to believe that validation notices fail to convey to consumers the information Congress wants consumers to have. If the CFPB addresses validation notices in its regulation, courts can simply follow the Bureau's lead. But it could be years before that regulation takes effect.  What should courts do in the […]

Robertson Article on the First Amendment and Advertising “Off-Label” Drugs

Christopher T. Robertson of Arizona and Harvard's Petrie-Flom Center for Health Law Policy, Biotechnology, and Bioethics has written A Trojan Horse? How Expansion of the First Amendment Threatens Much More than the Regulation of Off-Label Drugs, forthcoming in the Ohio State Law Journal.  Here is the abstract: Scholars, advocates, and courts have begun to recognize […]

Revisions Coming to the FDCPA Validation Article . . .

by Jeff Sovern We need to make some revisions to our validation article discussion draft, in Part V A.1., beginning on page 27, and captioned "Did Respondents Understand that The Letter Said They Could Dispute the Validity of the Debt?" Consequently, please don't use that part of the article until the new version is on the web. […]