by Jeff Sovern During his testimony before the House Financial Services Committee, Acting CFPB Director Mulvaney said that he had met with consumer advocates as much as he has met with industry representatives (or something to that effect; I can't remember the exact words). I've seen reports of Mulvaney meeting with industry groups (see here, […]
Author Archives: Jeff Sovern
Dalié Jiménez of Irvine, Connecticut and Harvard has written Ending Perpetual Debts, 55 Houston Law Review (2018). Here is the abstract: Consumer debts in the United States can effectively live (and grow) forever: most statutes of limitations do not extinguish them; they can morph into relatives’ obligations after the debtor’s death; and they sometimes rise from […]
by Jeff Sovern The Hill has the story here. Among the confirmed commissioners is Rohit Chopra, formerly of the Consumer Federation of America and the CFPB, and a strong consumer advocate. The other commissioners would be wise to follow his lead on consumer protection matters.
by Jeff Sovern Earlier this week, Acting BCFP Director John Michael Mulvaney made statements suggesting that he was going to keep complaints to the Bureau secret. Here's the quote, as reported by Rachel Witkowski in The American Banker: “I don’t see anything in here that says I have to make all of this public,” he […]
by Jeff Sovern Acting CFPB Director John Michael Mulvaney, known as "Mick," has been making a big deal about the fact that the name of the CFPB, or Consumer Financial Protection Bureau in the Dodd-Frank Act is the Bureau of Consumer Financial Protection (or BCFP), even asking that the Associated Press change its stylebook accordingly. […]
By Jeff Sovern During next month’s Teaching Consumer Law Conference, I intend to survey the audience about what topics they would like to have in a consumer law casebook, as part of the process of preparing the fifth edition of our consumer law casebook (with Dee Pridgen and Chris Peterson). I plan to ask whether […]
by Jeff Sovern Hudson Cook partner Allen Denson has written an op-ed for the American Banker, Clock's ticking: White House should name a permanent CFPB director, in which he expresses fear that the Democrats will capture the Senate in the fall, with the result that Democrats will have a say, through the confirmation process, on whom the […]
Norman I. Silber of Hofstra and Steven Stites of Stites & Harbison PLLC have written Merchant Authorized Consumer Cash Substitutes. Here is the abstract: Merchant Authorized Consumer Cash Substitutes (MACCS) have existed in one form or another for hundreds of years although without a generic name. At nineteenth century American railroad construction sites far from established […]
by Jeff Sovern The NY Times has an op-ed, Beyond Starbucks: How Racism Shapes Customer Service. Here’s an excerpt: In one experiment, we emailed approximately 6,000 hotels across the United States from 12 fictitious email accounts. We varied the names of the senders to signal different attributes, such as race and gender, to the recipients. […]
by Jeff Sovern As Allison posted earlier, the CFPB has levied a $1 billion fine on Wells. Some first reactions: A person inclined to give acting director Mulvaney the benefit of the doubt might say that this shows that the Bureau is keeping Mr. Mulvaney's promise to enforce consumer financial protection laws vigorously when that […]