“US Auto Safety Agency Wants You to Complain More”

The New York Times reports:

The National Highway Traffic Safety Administration is proposing a rule requiring automakers put labels on sun visors of all new vehicles with instructions on how to file safety complaints.

The labels would be glued to passenger visors and tell people that complaints could bring an investigation or a possible recall.

The agency uses consumer complaints to spot safety problems. If NHTSA workers spot a trend in the complaints, the agency investigates and can pressure automakers into doing recalls.

The full article is here.

Leave a Reply

Your email address will not be published. Required fields are marked *