The Department of Justice’s Operation Choke Point

Daniel Colbert has published Operation Choke Point: Using an Old Tool in a New Way in the American Criminal Law Review. The piece discusses a program of the U.S. Department of Justice aimed, among other things, at stopping fraud by on-line payday lenders. Here's the piece: By Daniel Colbert, ACLR Featured Blogger            Prosecuting financial […]

California bill takes aim at restrictions on consumer speech

Seeking to protect California consumers from the type of "non-disparagement clause" infamously wielded against John and Jen Palmer in the KlearGear case, California Assembly Speaker John A. Pérez has introduced a bill to ban contractual fine print that restricts consumers' ability to share feedback about the companies with whom they do business. Good stuff. Meanwhile, […]

A small business owner’s argument in favor of raising the minimum wage

Worth reading, in Slate. An excerpt: A higher minimum wage helps reduce the structural advantages large corporations have over small businesses, and that in turn helps create a context where high-quality independent businesses can thrive by overdelivering compared to our better-capitalized, but mediocre, big competitors. . . . If the minimum wage were raised high […]

CFPB issues mid-year update on student-loan complaints

The Consumer Financial Protection Bureau receives and reviews complaints about student-loan practices. Yesterday, it issued this mid-year update on those complaints. The biggest concern identified by the agency is borrowers complaining about "auto-default"– borrowers reporting that lenders demand immediate full repayment of the loan after the death or bankruptcy of their loan co-signer, even when […]

Pridgen Article on Attempts to Eliminate Private UDAP Claims

by Jeff Sovern My co-author, Dee Pridgen of Wyoming, has written an important and disturbing account of attempts by the American Legislative Exchange Council (ALEC) to dismantle a fundamental device to protect consumers: the private UDAP claim. Readers of this blog will find her article, Wrecking Ball Disguised as Law Reform: ALEC's Model Act on […]

“When should I take social security benefits? Questions to consider”

That's the name of this article by Virginia Reno, Jasmine Tucker, and Elisa Walker of the National Academy of Social Insurance. That group has also produced the video Social Security: It Pays to Wait, which you can view here or by clicking on the emedded video below. The abstract for the Reno-Tucker-Walker piece appears below […]

Outrage forces General Mills to back down on attempt to cram pre-dispute arbitration down its customers’ throats

Jeff told you on Friday about General Mills's audacious attempt to force its customers into arbitration by downloading its coupons (among other things). After intense backlash, General Mills has reversed itself, as explained in this article by Stephanie Strom. For other articles on the switcheroo, go here and here.

Can Downloading a Coupon Bind Consumers to Arbitration?

Yesterday's and today's Times have a pair of articles on General Mills's new arbitration policy (HT: Eric Levine). According to the articles, yesterday's When ‘Liking’ a Brand Online Voids the Right to Sue and today's General Mills Amends New Legal Policies, if you sign up for General Mills email alerts, download a coupon from General […]