In Meyer v. Kalanick and Uber, the named plaintiff, Spencer Meyer, alleges that Travis Kalanick orchestrated an antitrust conspiracy arising from the algorithm that co-defendant Uber uses to set Uber ride prices. The plaintiffs sued in federal court in New York. Uber and Kalanick moved to compel arbitration saying Mr. Meyer agreed to arbitrate when he […]
This webpage explains what the Consumer Financial Protection Bureau believes it has accomplished over its first five years. Go here or click below for a CFPB video describing the purposes and (brief) history of the agency. (The video features Elizabeth Warren and Richard Cordray.)
by Jeff Sovern Smart guns–guns that block anyone other than their owner from shooting them– would save lives. Children would not be able to grab them and shoot themselves by accident. People couldn't turn them on their owners. Smart gun technology exists, just as iPhones can be personalized using fingerprints and passcodes. But gun manufacturers won't sell […]
Michele Singletary, the Washington Post's consumer reporter, is doing a series of articles assessing the first five years of Consumer Financial Protection Bureau. The first in the series is an interview with the agency's director Richard Cordray.
Chris Hoofnagle has posted online Chapter 6, titled Online Privacy, from his excellent book, Federal Trade Commission Privacy Law and Policy (I'm still making my way as my schedule permits through the book and hope to post a review someday). Here's the abstract: This is the full text of Chapter 6 (Online Privacy) from Federal Trade […]
The Fourth Circuit has struck down the N. Carolina voter I.D. law, finding that that it was conceived with discriminatory intent. The opinion is here. The court said this: In response to claims that intentional racial discrimination animated [the N.C. General Assembly's action], the State offered only meager justifications. Although the new provisions target African Americans […]
Journalist Bob Sullivan emailed Advance Cash Services to elicit a comment on a consumer's story of how she had been dunned for a phantom debt. He didn't get the comment, but the collector sent him an email demanding he repay a payday loan that he never took out, for $935.76. His story is here.
Back in February, Gregory Gauthier wondered why Starbucks changed its arbitration clause. Now, he writes: I was looking through the Q2 2016 Consumer Arbitration Statistics for the American Arbitration Association, and I found a case filed against Starbucks on January 18, 2016 (case #011600001646, row 5053). The Colorado pro se consumer in that case brought […]
Law prof John Brooks has written Student Loans As Taxes. Here is the abstract: The growth of college tuition and the corresponding rise in student loan debt have become major issues of public importance. Total outstanding student debt is at least $1.3 trillion, and tuitions keep growing, even while we arguably need to invest more in […]
by Jeff Sovern Brian posted this morning on the CFPB's debt collection proposal. I wanted to focus just on the validation requirements. Appendix F to the Bureau's proposal speaks to the validation notice. The Proposal indicates that the Bureau has conducted and continues to conduct extensive consumer testing of validation notices. I don't know what […]

